Multi-Site Ward Administrator: Seamless Admissions

Fortius Clinic; Greater London; On-site; GBP 23,000 - 29,000; Full time

Job summary

Fortius Clinic is seeking a Ward Administrator to join the team on a 37.5-hour week across two sites. You will be the first point of contact for admitted patients, completing checks and payments before admission and delivering a comprehensive administrative service to the ward.

Key duties include maintaining ward records (electronic and paper), handling correspondence, managing room allocations, and ensuring a smooth patient journey with accurate bed boards and daily charge updates.

Qualifications

• Experience in ward administration and patient admissions.
• Strong IT skills and accurate record-keeping.
• Excellent English communication and customer service.

Responsibilities

• Maintain clinical information systems and ensure records are up to date.
• Record messages from callers and initiate appropriate procedures.
• Serve as contact point during office hours and liaise with relevant staff.
• Assist in room allocation and ensure sufficient beds.
• Manage ward stationery and update charges daily.
• Ensure live and accurate bed board.
• Handle admissions and discharges with timely updates.

Skills

IT skills

English communication

Customer service

Telephone manner

Ward admin experience

Tools

Bluespier

Job description

Fortius Clinic is seeking a Ward Administrator to join the team on a 37.5-hour week across two sites. You will be the first point of contact for admitted patients, completing checks and payments before admission and delivering a comprehensive administrative service to the ward.

Key duties include maintaining ward records (electronic and paper), handling correspondence, managing room allocations, and ensuring a smooth patient journey with accurate bed boards and daily charge updates.