Multi-Site Supported Living Service Lead

Caretech Supplies LLC; Cheltenham; On-site; GBP 30,000 - 32,000; Full time

Benefits offered by this job

Refer a friend bonus

28 days holiday

DBS check

Blue Light Card

Pension

Employee assistance

Awards evening

Career progression

Foundation grant

Job summary

CareTech Gloucester/Portishead is recruiting a Multi-Service Supported Living Service Lead to work with the Registered Manager, overseeing day-to-day operations across a dispersed portfolio and supporting high-quality, person-centred care.

The role requires strong organisation and the ability to travel between services, supervising Team Leaders and ensuring governance, risk assessments and staff development are kept up to date.

Qualifications

• Diploma (or equivalent) in Health and Social Care or be willing to work towards.
• Experience in managing multiple sites (preferred).
• Experience in managing fast paced environments.
• Experience in supporting adults with challenging behaviour, learning disabilities and mental health issues.
• The ability to keep calm under pressure.
• Excellent communication skills.

Responsibilities

• Lead and direct the day-to-day operational management of the schemes, ensuring that available resources are used effectively to enable the provision of a good quality service with support from the registered manager.
• Ensure that all staff working within the home receive regular supervision, in accordance with CareTech’s Policy.
• Work closely with the Service Development Team, participating in the selection and compatibility of potential new residents, their assessment, and transition into the home if appropriate.
• Ensure that all service users have a dynamic support plan, which involves the person as far as is possible, takes account that person’s needs and aspirations, and is reviewed regularly.
• Hold responsibility for ensuring that the home operates in accordance with all statutory requirements, using the National Minimum Standards as a benchmark for good practice.
• Ensure that the homes offer a safe environment geared to creating opportunities for the personal development of service users, taking into account practical, physical and emotional needs.
• Take a lead role for risk analysis within the homes, ensuring that appropriate assessments take place, and plans put in place to minimise risk where necessary.
• Ensure that all steps are taken to maintain the health of people living within the homes.
• Play a supporting role to Senior Managers and Team Leaders regarding the Contract
• Monitoring process, providing reports and management information on the conduct of the home where this is necessary.
• Liaise with external Agencies as appropriate, and ensure that contact between the staff team and those Agencies is conducted in a professional manner.
• Work with the Registered Manager and Personnel Department in supporting the recruitment and selection of staff, and assist the Area Manager in the formulation of staffing strategies, Policies and Procedures, and other pieces of managerial work as required.
• Participate, as required, in the formulation of budgets, and to monitor expenditure in specific budget headings, as required.
• Ensure that proper record and administrative systems are in place within the home, as required by CareTech Policy & Procedures, and Statutory Authorities.
• Be accountable for the management of the Home’s petty cash float and any monies/valuables belonging to service users kept within the home.
• Participate in the Area’s on-call management system as required.
• Ensure that the home is run in accordance with good Health & Safety practice and legal requirements.
• Ensure that maintenance and equipment renewal needs are communicated to the relevant person, obtaining costings/quotes where appropriate, and then ordering items/services once authorised.
• Ensure that good communication networks are maintained within the home, upwards within CareTech’s management structure, and sideways to relevant others.
• Support the Company’s Disciplinary & Grievance processes, as required, including involvement in Investigations, and the Chairing of Disciplinary Hearings if need be.
• Ensure that all staff within the Home are aware of, and adhere to, CareTech’s Policy & Procedures, and to have involvement in the review and revision of these, and other Company documents when required.
• Undertake any other managerial tasks as required, in accordance with the seniority and level of responsibility inherent in this position.

Job description

CareTech Gloucester/Portishead is recruiting a Multi-Service Supported Living Service Lead to work with the Registered Manager, overseeing day-to-day operations across a dispersed portfolio and supporting high-quality, person-centred care.

The role requires strong organisation and the ability to travel between services, supervising Team Leaders and ensuring governance, risk assessments and staff development are kept up to date.