Multi‑Site Service Hub Manager (Lead 18 Technicians)

Halfords

Basingstoke

On-site

GBP 42,000 - 54,000

Full time

11 days ago
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Benefits offered by this job

Store discount
Pension
Health plan
Life assurance
Uniform
Sharesave
Cycle to Work
Wagestream
Health Cash Plan

Job summary

Halfords is looking for a skilled multi-site manager to lead up to 18 technicians across the Basingstoke, Portsmouth and Southampton hubs. You will oversee 44 hours per week over five days, including some weekends, ensuring timely van deliveries and high quality service to customers at their homes or workplaces.

As a strong leader, you will mentor technicians, drive performance improvements, and maintain safety and procedures across sites while representing Halfords with professionalism and an

Qualifications

  • Experience managing large teams across multiple sites.
  • Able to communicate clearly at all levels in writing and speech.
  • Identify training needs and develop team members.
  • Identify opportunities to improve team performance.
  • Experience working in a customer-focused environment.
  • Experience conducting interviews face to face.
  • Must hold a full driving licence with minimal points.

Responsibilities

  • Manage up to 18 technicians across Basingstoke, Portsmouth and Southampton hubs.
  • Ensure vehicles and team members are prepared for the day and hub operations run smoothly.
  • Mentor and lead the technician team, delivering high-quality, cost-effective service.
  • Follow processes, ensure health and safety compliance, and represent the company positively.
  • Oversee goods in, opening/closing of hubs, and scheduling across sites.

Skills

Team leadership
Computer literate
Training needs analysis
Performance improvement
Customer focus
Interviewing
Full driving licence

Job description

Halfords is looking for a skilled multi-site manager to lead up to 18 technicians across the Basingstoke, Portsmouth and Southampton hubs. You will oversee 44 hours per week over five days, including some weekends, ensuring timely van deliveries and high quality service to customers at their homes or workplaces.

As a strong leader, you will mentor technicians, drive performance improvements, and maintain safety and procedures across sites while representing Halfords with professionalism and an

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