Multi-Site ICT Technician – Education IT Support

Oasis Community Learning; Immingham; On-site; GBP 21,000 - 27,000; Full time

Job summary

Oasis Community Learning in the North East invites applications for a Cluster Technician who will support ICT across our academies. You will work with staff and students to troubleshoot issues, maintain systems and help deliver technology that enhances teaching and learning.

Regular travel between Scunthorpe, Immingham and Grimsby is required. We value a hands-on IT background, proactive problem solving and clear communication.

Qualifications

• Hands-on IT support across multiple academies.
• Able to troubleshoot hardware and software issues.
• Strong customer service mindset and communication.
• Willingness to travel between Scunthorpe, Immingham and Grimsby.

Responsibilities

• Provide desktop, classroom and desk side IT support to staff and students.
• Install, configure, maintain and repair PCs, laptops, peripherals and software.
• Support Windows operating systems and educational applications.
• Assist with server and network maintenance and updates.
• Manage support requests through the Oasis service desk.
• Maintain ICT asset registers and documentation.
• Support deployment of new technologies for teaching and learning.
• Ensure safeguarding and security systems remain operational.

Skills

IT support

Troubleshooting

Customer service

Communication

Travel between sites

Tools

Windows OS

Server basics

AV technology

Job description

Oasis Community Learning in the North East invites applications for a Cluster Technician who will support ICT across our academies. You will work with staff and students to troubleshoot issues, maintain systems and help deliver technology that enhances teaching and learning.

Regular travel between Scunthorpe, Immingham and Grimsby is required. We value a hands-on IT background, proactive problem solving and clear communication.