Multi-Site Facilities Contract Manager - Cleaning & Waste

Hawk 3; Chester; On-site; GBP 55,000 - 60,000; Full time

Benefits offered by this job

Company pension scheme

Life insurance

Private medical care

Employee Assistance Programme (EAP)

Cycle-to-work scheme

Additional annual leave

Job summary

Hawk 3 is seeking an experienced Site Contract Manager to oversee cleaning and waste management across two sites in Deeside and Rhymney. You will own labour management, equipment maintenance, and financial administration while coaching a management team and front-line operatives.

You will drive recruitment, training, and performance improvements to support growing operations, ensuring safe practices and strong client relationships across North Wales, Cheshire, and Merseyside.

Qualifications

• Essential: Education: HNC or equivalent qualification.
• Experience: Proven management or supervisory background with a history of managing customer-focused cleaning contracts.
• Industry Knowledge: Sound understanding of the FM Soft Services.
• H&S Compliance: Strong working knowledge of H & S regulations and legislation.
• Tech Savvy: Computer literate with proficiency in Microsoft Office
• Financial Acumen: Experience managing cost controls and resource planning.
• Soft Skills: Exceptional problem-solving abilities, proven delegation skills, and the capacity to prioritise workload under tight deadlines. Excellent oral and written communication skills are a must.

Responsibilities

• Lead personnel processes including training, absence management, and disciplinary procedures through your onsite cleaning supervisors.
• Enforce safe working practices by strictly implementing company and statutory H & S regulations, ensuring RAMS are active and followed.
• Oversee operational cleaning and waste activities to ensure services meet client expectations.
• Efficiently schedule on-site activities and manage capacity planning for individuals and teams.
• Drive initiatives to optimize costs, quality, and service standards while reducing consumables and overtime costs.
• Monitor profitability by comparing actual costs against budgets; deliver KPI reports regularly.
• Build and sustain client relationships through service reviews and performance management.

Skills

Management

Supervision

H&S Compliance

Financial Acumen

Tech Savvy

Cost Controls

Soft Skills

Education

HNC or equivalent qualification

Desirable: Formal management degree/diploma

Tools

Microsoft Office

Job description

Hawk 3 is seeking an experienced Site Contract Manager to oversee cleaning and waste management across two sites in Deeside and Rhymney. You will own labour management, equipment maintenance, and financial administration while coaching a management team and front-line operatives.

You will drive recruitment, training, and performance improvements to support growing operations, ensuring safe practices and strong client relationships across North Wales, Cheshire, and Merseyside.