Multi-Site Cleaning Contract Manager | Car/Allowance + 35 Days

Samsic UK; West of England; On-site; GBP 30,000 - 32,000; Full time

Benefits offered by this job

Company Car

Car Allowance

Bonus

35 days holiday

Job summary

Samsic UK is seeking an experienced Contract Manager to lead multi-site cleaning operations for a major account. You will drive client satisfaction, oversee recruitment, supervision, audits, and health and safety, and build strong relationships across sites.

Based across our Wales and The South West regions, the role requires early start hours and a proactive, people-focused manager who can deliver consistent standards while developing the team.

Qualifications

• Experience in managing commercial cleaning accounts is essential.
• Motivated management style with experience in recruitment, on-boarding, training and development.

Responsibilities

• Management of multiple sites.
• Regular client liaison: plan and implement a visitation programme to monitor cleaning standards and client satisfaction at each site, via the Quality Service Level Indicator/ECAT procedure.
• Manage all recruitment, induction and training for new staff
• Conduct regular site audits and conduct Health & Safety training for all staff
• To ensure all client queries and complaints are dealt with in a timely and effective manner.
• To ensure adequate supplies and equipment are available for all teams' at each site.
• To resolve any disciplinary/ grievance matters in line with company policy and procedure.
• To provide ongoing and structured guidance, coaching and training to staff.

Skills

People management

Client liaison

Recruitment & training

Health and safety awareness

Education

Health and Safety qualification

Job description

Samsic UK is seeking an experienced Contract Manager to lead multi-site cleaning operations for a major account. You will drive client satisfaction, oversee recruitment, supervision, audits, and health and safety, and build strong relationships across sites.

Based across our Wales and The South West regions, the role requires early start hours and a proactive, people-focused manager who can deliver consistent standards while developing the team.