Multi-Site Catering Ops Leader | Leadership & Growth

Chartwells Independent; Peterborough; On-site; GBP 55,000 - 60,000; Full time

Benefits offered by this job

Company Car / Allowance

Bonus

Private Healthcare

Job summary

Compass Group UK&I is seeking an Operations Manager to lead a portfolio of catering contracts across Peterborough and Northamptonshire. You will oversee multiple site managers, drive service excellence, profitability, and client satisfaction while building strong relationships with clients.

The role requires hands-on leadership, a strong commercial mindset, and the ability to travel across sites. A passion for food, people development, and delivering a best-in-class customer experience is

Qualifications

• Experience managing P&L across multiple contracts or sites.
• Proven leadership of multi-site teams in catering or hospitality.
• Strong strategic thinking with a data-driven approach.

Responsibilities

• Lead day-to-day operations across multiple catering sites in Peterborough/Northamptonshire.
• Mentor Unit Managers to uphold high standards across locations.
• Develop teams and cultures of accountability and collaboration.
• Oversee recruitment across the portfolio, ensuring right hires.
• Maintain proactive client relationships and contract compliance.
• Manage budgets, forecasting, and cost controls.

Skills

P&L management

Team leadership

Communication

Data-driven

Travel flexibility

Hospitality experience

Job description

Compass Group UK&I is seeking an Operations Manager to lead a portfolio of catering contracts across Peterborough and Northamptonshire. You will oversee multiple site managers, drive service excellence, profitability, and client satisfaction while building strong relationships with clients.

The role requires hands-on leadership, a strong commercial mindset, and the ability to travel across sites. A passion for food, people development, and delivering a best-in-class customer experience is