Multi-Site Catering Operations Leader (Field-Based)

TipTopJob; Bicester; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

28 days holiday including bank hols

Company car + fuel card

Free meals onsite

Company pension

Employee discount

On-site parking

Progression to Head of Operations

Job summary

TipTopJob is seeking an experienced Cluster Manager/Operations Manager to oversee catering operations across multiple construction sites in the UK. You will manage several teams, ensure site standards and client satisfaction, and drive process improvements while coordinating with procurement, training, and Head of Food Development.

The role is field-based with head office in London, requiring travel across sites and strong leadership to deliver exceptional service.

Qualifications

• Previous experience in Operations Management within catering, facilities management, and/or Business and Industry sectors.
• Multi-site experience with high-level leadership skills.
• Proven ability to manage, support, and develop teams across multiple locations.
• Confident in dealing directly with clients and stakeholders at all levels.
• Problem-solving mindset: ability to think on feet, troubleshoot, and implement practical solutions.
• Adaptable and confident working in a fast-paced and people-centric environment.
• Willingness to travel and make onsite visits as required.
• Right to work in the UK.

Responsibilities

• Oversee catering operations across multiple construction sites.
• Build and maintain strong client relationships, acting as the main point of contact.
• Work with onsite leaders and Head of Food Development for fresh ideas and ongoing creativity.
• Oversee compliance with food safety, health and safety, and government nutritional guidelines.
• Monitor site budgets and adherence to budgetary limits.
• Provide high-level support to onsite teams, ensuring high-quality catering service delivery.
• Collaborate with Head of Training and Development to ensure team members are trained to the highest standard.
• Collaborate with Recruitment Manager for resource planning and talent requirements.
• Troubleshoot operational challenges and implement effective solutions.
• Work closely with suppliers, logistics, and procurement teams to ensure seamless service delivery.
• Drive efficiency and innovation in service delivery, ensuring peak customer satisfaction.

Job description

TipTopJob is seeking an experienced Cluster Manager/Operations Manager to oversee catering operations across multiple construction sites in the UK. You will manage several teams, ensure site standards and client satisfaction, and drive process improvements while coordinating with procurement, training, and Head of Food Development.

The role is field-based with head office in London, requiring travel across sites and strong leadership to deliver exceptional service.