Senior Operations Manager - Multi-Site Catering Growth

ILLUME RECRUITMENT

Greater London

On-site

GBP 60,000 - 81,000

Full time

14 days+
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Job summary

Illume Recruitment is seeking an Operations Manager for London to lead a growing portfolio of 8 sites within a contract catering context. The role focuses on delivering exceptional client service, driving sales, and safeguarding profitability.

The ideal candidate will have at least 5 years in a senior management position within contract catering, with proven multi-site and client-management experience and strong knowledge of hospitality and retail operations.

Qualifications

  • Minimum 5 years in a senior management role within contract catering.
  • Experience managing multiple clients.
  • Managed a patch of business with turnover £6m+.
  • Extensive experience managing various financial contracts.
  • Strong knowledge of hospitality and retail units.

Responsibilities

  • Oversee an initial patch of 8 sites with growth planned.
  • Deliver a 5* service to clients and maintain strong relationships.
  • Drive sales growth while protecting the bottom line.
  • Lead and develop a hospitality-focused team across sites.

Skills

Senior management
Multi-site management
Client management
Finance contracts
Hospitality knowledge
Contract catering

Job description

Illume Recruitment is seeking an Operations Manager for London to lead a growing portfolio of 8 sites within a contract catering context. The role focuses on delivering exceptional client service, driving sales, and safeguarding profitability.

The ideal candidate will have at least 5 years in a senior management position within contract catering, with proven multi-site and client-management experience and strong knowledge of hospitality and retail operations.

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