Senior Operations Manager - Multi-Site Catering Growth

ILLUME RECRUITMENT; Greater London; On-site; GBP 60,000 - 81,000; Full time

Job summary

Illume Recruitment is seeking an Operations Manager for London to lead a growing portfolio of 8 sites within a contract catering context. The role focuses on delivering exceptional client service, driving sales, and safeguarding profitability.

The ideal candidate will have at least 5 years in a senior management position within contract catering, with proven multi-site and client-management experience and strong knowledge of hospitality and retail operations.

Qualifications

• Minimum 5 years in a senior management role within contract catering.
• Experience managing multiple clients.
• Managed a patch of business with turnover £6m+.
• Extensive experience managing various financial contracts.
• Strong knowledge of hospitality and retail units.

Responsibilities

• Oversee an initial patch of 8 sites with growth planned.
• Deliver a 5* service to clients and maintain strong relationships.
• Drive sales growth while protecting the bottom line.
• Lead and develop a hospitality-focused team across sites.

Skills

Senior management

Multi-site management

Client management

Finance contracts

Hospitality knowledge

Contract catering

Job description

Illume Recruitment is seeking an Operations Manager for London to lead a growing portfolio of 8 sites within a contract catering context. The role focuses on delivering exceptional client service, driving sales, and safeguarding profitability.

The ideal candidate will have at least 5 years in a senior management position within contract catering, with proven multi-site and client-management experience and strong knowledge of hospitality and retail operations.