MSP/MSSP Solutions Engineer (EMEA Channel)

iboss; Greater London; Hybrid; GBP 65,000 - 95,000; Full time

Benefits offered by this job

Healthcare plan

Pension

Job summary

iboss is expanding its EMEA managed security partner channel, seeking a Sales Engineer to serve MSPs and MSSPs as the technical face of the program. You will design, demonstrate, and support iboss within partner environments and help partners scale their managed services.

In this role you will train partner technical teams, run proof-of-concepts, and collaborate with the EMEA Senior MSSP Sales Manager to drive adoption across the UK&I and beyond.

Qualifications

• 3–5 years' experience in technical pre-sales, network security engineering, or MSP/MSSP-side technical delivery.
• Working knowledge of network security fundamentals: firewalls, secure web gateway, intrusion prevention, content filtering.
• Experience designing or supporting multi-tenant or multi-client network/security environments (MSP, MSSP, or equivalent wholesale/reseller model).
• Demonstrated experience training, enabling, or supporting third-party technical teams — partners, resellers, or channel — not only end users.
• Strong presentation and communication skills, comfortable presenting to technical audiences not iboss employees.
• Able to work independently with minimal day-to-day supervision, as part of a small, early-stage channel team.

Responsibilities

• Provide technical pre-sales expertise for MSP/MSSP partners, working with the EMEA Senior MSSP Sales Manager and partner teams.
• Design and demonstrate multi-tenant, wholesale-licensed network architectures for a partner's client base.
• Run proof-of-concepts and technical validations configured for a partner's environment, including onboarding and provisioning walkthroughs.
• Train and enable partner technical, NOC, and SOC staff on the iboss platform and multi-tenant console.
• Support partners' technical integration questions — RMM/PSA tooling, SIEM, ticketing systems, and network stack.
• Build partner-facing enablement materials: FAQs, diagrams, onboarding guides, and training content.
• Represent iboss technically at partner events, trade shows, and training sessions.
• Create and maintain internal and external technical documentation.

Skills

Technical pre-sales

Network security

Multi-tenant design

Partner enablement

Presentation skills

Independent work

BS/MS in Engineering/CS

Education

BS/MS in Engineering, CS, MIS

Tools

RMM/PSA tooling

SIEM

Job description

iboss is expanding its EMEA managed security partner channel, seeking a Sales Engineer to serve MSPs and MSSPs as the technical face of the program. You will design, demonstrate, and support iboss within partner environments and help partners scale their managed services.

In this role you will train partner technical teams, run proof-of-concepts, and collaborate with the EMEA Senior MSSP Sales Manager to drive adoption across the UK&I and beyond.