MSP Solutions Engineer: Cybersecurity Enablement

Mimecast Limited; Greater London; Hybrid; GBP 88,000 - 110,000; Full time

Job summary

Mimecast Limited, based in London with a hybrid working arrangement, is seeking an MSP Sales Engineer to drive technical enablement and pre-sales support for MSP partners. You’ll train partners, guide self-service demos, and provide solution design guidance throughout the sales cycle.

You will bridge product capabilities to partner needs, support deal closure, and coordinate with internal teams on technical requirements, roadmaps, and demonstrations.

Qualifications

• Demonstrated proficiency in technical sales engineering or similar, with MSP or cybersecurity industry experience preferred.
• Experience delivering technical training, workshops, enablement programmes, or certification programmes.
• Strong pre-sales capabilities including solution design, POC support, and handling technical objections.
• Ability to enable partners to run product demonstrations and technical sales motions independently.
• Experience developing technical enablement content, tools and resources.
• Excellent relationship-building and cross-team collaboration skills.

Responsibilities

• Deliver technical training, workshops, and enablement sessions to MSP partners in one-to-one and group settings.
• Guide MSP partners in building self-service demo capabilities and executing independent product demonstrations and technical sales processes.
• Provide pre-sales technical guidance on solution design, proof-of-concept initiatives, and addressing objections during sales.
• Support MSP Territory Managers with the technical expertise needed to close deals and align solutions with partner needs.
• Collaborate with MSP partners and internal stakeholders to deliver the technical elements of partner business plans.
• Act as a liaison between MSP technical teams and internal product, engineering, and support teams to address partner needs.
• Build trusted relationships with partner technical teams and keep them informed about product updates and roadmaps.
• Design and improve enablement content, tools, and resources while advocating for partner needs.
• Help improve partner enablement, self-service demo adoption, and overall deal success.

Skills

Technical sales

MSP experience

Cybersecurity

Training delivery

Enablement content

Pre-sales

Tools

CRM systems

Demo platforms

Enablement tools

Job description

Mimecast Limited, based in London with a hybrid working arrangement, is seeking an MSP Sales Engineer to drive technical enablement and pre-sales support for MSP partners. You’ll train partners, guide self-service demos, and provide solution design guidance throughout the sales cycle.

You will bridge product capabilities to partner needs, support deal closure, and coordinate with internal teams on technical requirements, roadmaps, and demonstrations.