UK MSP Sales Engineer

iboss; Greater London; Hybrid; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Healthcare plan

Pension

Hybrid/flexible working

Job summary

iboss is expanding its EMEA managed security partner channel, focusing on MSPs and MSSPs that resell iboss under their own brand. The Sales Engineer will be the technical face for partners, helping design, demonstrate, and support iboss within partner environments.

You will train partner teams on the platform, enable multi-tenant architectures, and contribute to partner enablement materials and events across the UK and Ireland, with travel to Europe as needed.

Qualifications

• 3–5 years in technical pre-sales, network security, or MSP/MSSP technical delivery.
• Experience with multi-tenant or wholesale/network environments for MSPs/MSSPs.
• Proven ability to train, enable, or support partner technical teams beyond end users.
• Excellent presentation and communication skills for technical audiences.

Responsibilities

• Provide technical pre-sales support for MSP/MSSP partners with sales and account teams.
• Design and demonstrate multi-tenant network architectures for partners’ clients.
• Run POCs and technical validations tailored to partner environments.
• Train partner staff on the iboss platform and multi-tenant console.
• Address partner integrations questions across tools and networks.
• Create partner-focused enablement materials and diagrams.

Skills

Technical pre-sales

Network security engineering

MSP/MSSP channel experience

Strong presentation skills

Independent work style

Education

BS/MS in Engineering, Computer Science, MIS, or equivalent

Job description

Sales Engineer, MSP Partner Channel

Company Overview

iboss is a cloud security company processing over 150 billion transactions daily and blocking 4 billion threats per day. The company serves more than 4,000 global enterprises, including many Fortune 50 companies, delivering security capabilities including SWG, malware defense, CASB, and data loss prevention through a cloud-native architecture. iboss also runs an MSP partner program, enabling managed service providers to package iboss's platform into their own branded managed security offering under wholesale, pooled licensing.

Role Summary

iboss is building its EMEA managed security partner channel — working with MSPs and MSSPs who resell the iboss platform under their own brand. This role is the first dedicated technical resource for that channel: a Sales Engineer whose primary audience is partner technical teams, not end customers directly. You'll help partners design, demonstrate, and support iboss within their own managed service, and act as the technical face of the MSP program alongside the EMEA Senior MSSP Sales Manager.

Key Responsibilities

• Provide technical pre-sales expertise for MSP/MSSP partners, working alongside the EMEA Senior MSSP Sales Manager and named partner account teams.
• Design and demonstrate multi-tenant, wholesale-licensed network architectures suited to a partner's own client base — not single-tenant enterprise deployments.
• Run proof-of-concepts and technical validations configured for a partner's environment, including onboarding and provisioning walkthroughs.
• Train and enable partner technical, NOC, and SOC staff on the iboss platform and multi-tenant console, so partners can support their own end customers directly.
• Support partners' technical integration questions — RMM/PSA tooling, SIEM, ticketing systems, and existing network stack.
• Build partner-facing enablement materials: technical FAQs, architecture reference diagrams, onboarding guides, and training/certification content, distinct from end-customer collateral.
• Represent iboss technically at partner-facing events, trade shows, and partner training sessions.
• Create and maintain internal and external technical documentation.

Required Qualifications

• 3–5 years' experience in technical pre-sales, network security engineering, or MSP/MSSP-side technical delivery.
• Working knowledge of network security fundamentals: firewalls, secure web gateway, intrusion prevention, content filtering.
• Experience designing or supporting multi-tenant or multi-client network/security environments (MSP, MSSP, or an equivalent wholesale/reseller model).
• Demonstrated experience training, enabling, or supporting third-party technical teams — partners, resellers, or channel — not only end users.
• Strong presentation and communication skills, comfortable presenting to technical audiences who are not iboss employees.
• Able to work independently with minimal day-to-day supervision, as part of a small, early-stage channel team.
• BS/MS in Engineering, Computer Science, MIS, or equivalent practical experience.

Preferred Qualifications

• Prior experience working at, or closely with, an MSP or MSSP.
• Familiarity with SASE/SSE, cloud security platforms, or secure web gateway technologies specifically.
• Understanding of MSP commercial models: wholesale/pooled licensing, margin structures, co-selling.
• An additional European language, given the role's expected path toward DACH, Nordics, and Benelux partners.
• Experience with virtualization/VDI, packet capture analysis, or enterprise mobile device management is a plus, not a requirement.

EMEA Scope & Travel

• Initial focus: UK & Ireland MSP/MSSP partners.
• Expected to extend to DACH, Nordics, and Benelux as the partner program matures — some travel to partner sites and events across these regions should be expected.
• Location; hybrid/flexible working supported.

Compensation & Benefits

• Competitive salary
• Healthcare plan and pension.
• A genuine opportunity to help build a new EMEA channel motion from the ground up, working directly alongside the EMEA Senior MSSP Sales Manager.

Note: this position does not currently offer visa sponsorship.