MRF Team Leader

Veolia Environmental Services (Uk) Plc; Four Ashes; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme

Discounts on retailers

Health resources and virtual GP access

Volunteer day each year

Training and development opportunities

Job summary

Veolia Environmental Services (Uk) Plc is seeking a MRF Team Leader in Wolverhampton to drive safe, efficient recycling operations and exceptional customer service. You will lead a team, monitor KPIs, and uphold Veolia values while engaging with stakeholders.

The role emphasizes coaching, safety compliance, and performance management within a 40-hour week (Mon-Fri, 2pm-10pm) with a competitive benefits package.

Qualifications

• Excellent communication skills with internal and external stakeholders.
• Solid understanding of waste hierarchy and sustainability principles.
• Awareness of working time directive regulations and compliance.
• IOSH Managing Safely certification or equivalent is preferred.

Responsibilities

• Operate MRF facility with focus on safety and customer service excellence while meeting company objectives.
• Serve as primary contact for service users, providing expert recycling guidance and customer support.
• Build and maintain strong team dynamics through effective coaching and mentoring of staff.
• Demonstrate leadership by upholding organisational values and engaging with stakeholders.
• Monitor and report KPIs, maintaining high housekeeping standards and clear communication channels.
• Manage employee performance and attendance through proper documentation and review processes.
• Ensure compliance with safety policies and legal requirements while leading by example.

Skills

Strong communication

Waste hierarchy knowledge

Working time directive awareness

IOSH Managing Safely

Tools

CMS Systems

Google platform

Job description

Salary: £40,000.00 per annum plus Veolia benefits Hours: 40 hours per week, Monday to Friday, 2pm-10pm (Afternoon Shift) Location: Wolverhampton West Midlands WV10 7DG

When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. As an MRF Team Leader you'll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you

• 25 days of annual leave plus bank holidays
• Access to our company/people's pension scheme
• Discounts on everything from groceries to well known retailers
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household
• One paid days leave every year to volunteer and support your community
• Ongoing training and development opportunities, allowing you to reach your full potential

What you'll be doing

• Operate MRF facility with focus on safety and customer service excellence while meeting company objectives
• Serve as primary contact for service users, providing expert recycling guidance and customer support
• Build and maintain strong team dynamics through effective coaching and mentoring of staff
• Demonstrate leadership by upholding organisational values and engaging with stakeholders
• Monitor and report KPIs, maintaining high housekeeping standards and clear communication channels
• Manage employee performance and attendance through proper documentation and review processes
• Ensure compliance with safety policies and legal requirements while leading by example

What we're looking for

• Proficiency with CMS Systems
• Knowledge and practical understanding of waste hierarchy
• Strong communication skills and interpersonal abilities
• Competency in IT skills, particularly Google platform
• Understanding of working time directive regulations
• IOSH Managing Safely certification.

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive