MRF Team Leader

Veolia; South Staffordshire; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

25 days leave

Pension scheme

Discounts

Health resources

Virtual GP

Volunteer day

Training & development

Job summary

Veolia in Wolverhampton is seeking an MRF Team Leader to drive safe, high-quality recycling operations. You will lead a team, coordinate with stakeholders, and ensure performance against KPIs while maintaining excellent customer service.

The role offers a night shift, 40 hours per week, with a salary around £40,000 per year and a strong benefits package. You will contribute to Veolia's sustainable goals and community impact.

Qualifications

• CMS systems proficiency.
• Knowledge of the waste hierarchy.
• Strong communication and interpersonal skills.
• IT skills with Google platform.
• Understanding of Working Time Directive regulations.
• IOSH Managing Safely certification.

Responsibilities

• Operate MRF facility with focus on safety and customer service excellence while meeting company objectives.
• Serve as primary contact for service users, providing expert recycling guidance and customer support.
• Build and maintain strong team dynamics through effective coaching and mentoring of staff.
• Demonstrate leadership by upholding organisational values and engaging with stakeholders.
• Monitor and report KPIs, maintaining high housekeeping standards and clear communication channels.
• Manage employee performance and attendance through proper documentation and review processes.
• Ensure compliance with safety policies and legal requirements while leading by example.

Skills

CMS experience

Waste hierarchy knowledge

Strong communication

IT skills (Google platform)

Working Time Directive knowledge

IOSH Managing Safely

Tools

Google Workspace

Job description

Ready to find the right role for you?

Salary: £40,000.00 per annum plus Veolia benefits

Hours: 40 hours per week, Sunday-Thursday, 10pm-6am (Night Shift)

Location: Wolverhampton

West Midlands

WV10 7DG

When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone.

As an MRF Team Leader you’ll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you;

• 25 days of annual leave plus bank holidays
• Access to our company/people’s pension scheme
• Discounts on everything from groceries to well known retailers
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
• 24 hour access to a virtual GP, 365 days a year, for you and family members in your household
• One paid days leave every year to volunteer and support your community
• Ongoing training and development opportunities, allowing you to reach your full potential

What you’ll be doing;

• Operate MRF facility with focus on safety and customer service excellence while meeting company objectives
• Serve as primary contact for service users, providing expert recycling guidance and customer support
• Build and maintain strong team dynamics through effective coaching and mentoring of staff
• Demonstrate leadership by upholding organisational values and engaging with stakeholders
• Monitor and report KPIs, maintaining high housekeeping standards and clear communication channels
• Manage employee performance and attendance through proper documentation and review processes
• Ensure compliance with safety policies and legal requirements while leading by example

What we’re looking for;

• Proficiency with CMS Systems
• Knowledge and practical understanding of waste hierarchy
• Strong communication skills and interpersonal abilities
• Competency in IT skills, particularly Google platform
• Understanding of working time directive regulations
• IOSH Managing Safely certification.

We’re proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we’re also transforming what it means to have a rewarding, purposeful career.

We’re dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We’re also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.