Motoring & Cycle Service Advisor - Training Provided

Halfords; Penrith; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

25% product discounts

Garage discounts 50%

Bike scheme

Cycle2Work

Health plan

Job summary

Halfords is seeking a customer-focused team member in Penrith to assist with car parts fitting, cycle servicing and in-store support. You will work on customers’ vehicles in the car park and on bikes in-store, delivering high standards of service and practical problem-solving to meet customer needs.

Training is provided to develop skills and progress within Retail or the Group. The role emphasizes rota-based weekend shifts, a strong emphasis on customer satisfaction, and opportunities to grow

Qualifications

• Experience delivering great customer service, ideally in a retail sales environment.
• Proactive approach to helping customers and understanding their needs.
• Good problem-solving skills.
• Availability to work on a rota basis, including weekends.

Responsibilities

• Deliver car parts fitting, technology fitting, cycle building and cycle servicing.
• Work with customers’ vehicles in the car park and bikes in-store.
• Develop practical problem-solving skills and work quickly and efficiently.
• Support the team in achieving sales targets while delivering market-leading service.

Skills

Customer service

Proactive

Problem solving

Weekend availability

Job description

Halfords is seeking a customer-focused team member in Penrith to assist with car parts fitting, cycle servicing and in-store support. You will work on customers’ vehicles in the car park and on bikes in-store, delivering high standards of service and practical problem-solving to meet customer needs.

Training is provided to develop skills and progress within Retail or the Group. The role emphasizes rota-based weekend shifts, a strong emphasis on customer satisfaction, and opportunities to grow