Motoring & Cycling Customer Advisor | Training & Discounts

Halfords; Colne Engaine; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

25% off products

Discounts on garage bills

Bike scheme

Wagestream

Uniform

Sharesave scheme

Discounts on everyday items

Job summary

Halfords is hiring a customer-service focused role in our stores across the UK. You'll help customers with car parts and bike services, delivering market-leading standards of service in-store and in the car park. We provide training to build the skills you need, with rotas including weekends.

The role involves fitting car parts, cycle repair, and offering friendly, knowledgeable assistance to shoppers. Join a team that supports career growth and offers a variety of employee benefits as you help

Qualifications

• Experience delivering great customer service in retail.
• Proactive in understanding customer needs.
• Strong problem-solving skills.
• Willingness to work on a rota including weekends.

Responsibilities

• Fit car parts and perform cycle servicing in store.
• Interact with customers and promote services.
• Deliver fast, high-quality service in the workshop and car park.
• Learn and develop skills with provided training.

Skills

Customer service

Retail sales

Sales targets

Problem solving

Availability weekends

Job description

Halfords is hiring a customer-service focused role in our stores across the UK. You'll help customers with car parts and bike services, delivering market-leading standards of service in-store and in the car park. We provide training to build the skills you need, with rotas including weekends.

The role involves fitting car parts, cycle repair, and offering friendly, knowledgeable assistance to shoppers. Join a team that supports career growth and offers a variety of employee benefits as you help