Motoring & Cycling Service Advisor (Fitting)

Halfords; Ebbw Vale; On-site; GBP 21,000 - 24,000; Full time

Benefits offered by this job

25% discounts

AutoCentre discount 50%

Bike cover

Sharesave scheme

Wagestream access

Health Cash Plan

Life Assurance

Uniform

Shop discounts

Employee assistance program

Trade Price Bike

Pension

Job summary

Halfords is seeking a customer-focused team member to deliver excellent service in-store and in the car park. The role involves car parts fitting, cycle building and servicing, backed by training to reach market-leading standards.

You will engage with customers, help identify needs, and support sales while working on a rota that includes weekends. A proactive mindset and enthusiasm for motoring and cycling are essential in this busy retail environment.

Qualifications

• Experience delivering great customer service, ideally in a retail sales environment.
• Proactive approach to helping customers and understanding their needs.
• Ability to work on a rota basis, including weekends.

Responsibilities

• Deliver market-leading customer service in-store and in the car park.
• Assist with car parts fitting and cycle repair services.
• Support sales through a proactive, customer-focused approach.

Skills

Customer service

Proactive approach

Weekend availability

Job description

Halfords is seeking a customer-focused team member to deliver excellent service in-store and in the car park. The role involves car parts fitting, cycle building and servicing, backed by training to reach market-leading standards.

You will engage with customers, help identify needs, and support sales while working on a rota that includes weekends. A proactive mindset and enthusiasm for motoring and cycling are essential in this busy retail environment.