Motoring & Cycle Service Advisor | Customer-Focused Fitting

Halfords; Mansfield; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Product discounts

Garage discounts

Bike scheme

Sharesave program

Job summary

Halfords Mansfield is looking for a customer-focused team member to assist customers with car parts and cycling gear. You will contribute to fitting services, cycle servicing and sales in-store, delivering top-quality service and support to customers.

Full training will be provided, and you’ll develop practical skills in vehicle and cycle services while working to targets and on a rota that includes weekends.

Qualifications

• Experience delivering great customer service in a retail sales environment.
• Proactive in helping customers and understanding their needs.
• Strong problem-solving skills to resolve issues quickly.
• Availability to work on a rota basis, including weekends.

Responsibilities

• Assist customers with car parts and cycle products and services.
• Perform fitting services including car parts fitting, technology fitting, cycle building and servicing.
• Deliver market-leading standards of service and sales.
• Work on customers’ vehicles in-store and contribute to a positive shopping experience.

Skills

Customer service

Retail sales

Problem solving

Availability weekends

Job description

Halfords Mansfield is looking for a customer-focused team member to assist customers with car parts and cycling gear. You will contribute to fitting services, cycle servicing and sales in-store, delivering top-quality service and support to customers.

Full training will be provided, and you’ll develop practical skills in vehicle and cycle services while working to targets and on a rota that includes weekends.