Motorcycle Service Advisor | Training, Benefits & Career Growth

Perfect Placement UK Ltd; Bridgend; On-site; GBP 29,000 - 33,000; Full time

Benefits offered by this job

Bonus scheme

Pension

Healthcare

In-house & manufacturer training

Career prospects

Job summary

Perfect Placement UK Ltd in Bridgend, South Wales, is seeking a Service Advisor for a franchise-approved motorcycle dealership. You will support the Service Manager, service reception and workshop, ensuring customers have a professional and efficient experience from booking through to collection.

The role suits an experienced automotive customer service professional or technician seeking an office-based position with in-house and manufacturer-accredited training, excellent long-term career

Qualifications

• Proven customer service experience in automotive, motorcycle or dealership environments.
• A genuine passion for motorcycles and two-wheeled vehicles.
• Strong communication, organisation and relationship-building skills.
• Confidence advising customers and achieving commercial targets.
• A UK motorcycle licence with minimal points is desirable but not essential.

Responsibilities

• Greet customers and book motorcycles into the Service Department.
• Advise customers on repair requirements and minor technical issues.
• Liaise closely with the workshop and monitor work in progress.
• Plan and maintain an efficient workshop diary.
• Keep customers updated throughout the repair process.
• Identify opportunities to promote additional products and services.
• Process payments for completed work.
• Deliver high standards of customer service while achieving company targets.

Skills

Customer service

Communication

Organisational skills

Relationship-building

Job description

Perfect Placement UK Ltd in Bridgend, South Wales, is seeking a Service Advisor for a franchise-approved motorcycle dealership. You will support the Service Manager, service reception and workshop, ensuring customers have a professional and efficient experience from booking through to collection.

The role suits an experienced automotive customer service professional or technician seeking an office-based position with in-house and manufacturer-accredited training, excellent long-term career