Motorcycle Sales & Retention Leader | Drive Growth

Vines Group; Jacobs Well; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Awesome Team

Great Perks

Training Provided

24 Days Holiday

Birthday Off

Staff Purchase Scheme

Health Plan

Enhanced Parental Benefits

Flexible Holidays

Growth Opportunities

Extra Perks

Job summary

Vines Group in Guildford, Surrey, is seeking a results‑driven Motorrad Sales & Retention Supervisor to support the Motorrad Sales Manager. You will lead a team to maximise sales, nurture customer relationships and identify opportunities within the existing client base.

This role offers 42.5 hours per week, a £40,000 base salary plus a company car or bike, and a clear path to progression within the business. Applicants should have automotive sales experience and strong customer focus.

Qualifications

• Automotive sales experience and ability to motivate others.
• Understanding of the customer journey, F&I and related products.
• Must hold a full UK motorcycle licence.
• Strong IT skills with confidence using multiple systems and databases.
• Commercial awareness and ability to identify opportunities to drive profitability.

Responsibilities

• Driving Sales Performance: Motivate and support the sales team to hit targets.
• Maximising Opportunities: Identify opportunities within existing customers and enquiries to generate new and repeat business.
• Growing Customer Retention: Build lasting customer relationships and encourage upgrades and repeat purchases.
• Managing the Customer Journey: Ensure timely follow-ups and a great customer experience from first contact to handover.
• Supporting Sales & F&I: Assist with offers, valuations and finance/insurance quotations.
• Monitoring Business Performance: Track sales, conversion, retention, and finance penetration; spot trends.
• Developing Sales Activity: Collaborate on campaigns and promotional activities to drive business.
• Building Strong Relationships: Work with colleagues across departments.
• Driving Improvements: Improve processes and use of business systems.
• Hiring and developing talent within the Motorrad Sales team.

Skills

Automotive sales experience

Strong IT skills

Full UK motorcycle licence

Customer journey understanding

Stakeholder engagement

Tools

CRM software

Enquiry management tools

Finance & Insurance systems

Job description

Vines Group in Guildford, Surrey, is seeking a results‑driven Motorrad Sales & Retention Supervisor to support the Motorrad Sales Manager. You will lead a team to maximise sales, nurture customer relationships and identify opportunities within the existing client base.

This role offers 42.5 hours per week, a £40,000 base salary plus a company car or bike, and a clear path to progression within the business. Applicants should have automotive sales experience and strong customer focus.