Motorcycle Sales & Retention Supervisor

ACS Recruitment Consultancy; Guildford; On-site; GBP 40,000 - 50,000; Full time

Benefits offered by this job

24 days’ holiday + bank holidays

Birthday day off + holiday buy/sell

Health cash plan and parental benefits

Staff discounts on cars and motorbikes

Job summary

ACS Automotive Recruitment in Guildford is seeking a Motorcycle Sales & Retention Supervisor. The role reports to the Motorcycle Sales Manager and focuses on boosting enquiries, upgrades and repeat business at a premium dealership.

Requirements include a full UK motorcycle licence and automotive sales experience. Applicants should understand finance/insurance processes and be confident with CRM and enquiry management systems. Salary is £40,000 plus a company car or motorcycle.

Qualifications

• Previous automotive sales experience and the ability to motivate and support colleagues.
• A full UK motorcycle licence.
• A good understanding of automotive finance and insurance and the sales process from enquiry to handover.
• Confidence using CRM and enquiry management systems to identify and follow up sales opportunities.

Responsibilities

• Support the Sales Manager with day-to-day team performance, helping colleagues stay on top of enquiries and sales targets.
• Use the customer database, finance agreements and previous enquiries to identify opportunities for upgrades, part-exchanges and repeat purchases.
• Help the team put together customer offers, including part-exchange valuations and finance and insurance quotes.
• Make sure customers receive timely follow-up from their first enquiry through to handover and beyond.
• Track sales conversion, customer retention and finance take-up, and use the results to plan targeted follow-up and promotional campaigns.

Skills

Automotive sales

Team motivation

CRM usage

Tools

CRM systems

Enquiry management

Job description

Motorcycle Sales & Retention Supervisor – Guildford

£40,000 salary plus a company car or motorcycle
42.5 hours per week across five days, Monday to Saturday
Opening hours are 8:30am–6pm weekdays and 9am–5pm Saturdays

Already working in automotive sales and ready to take on more responsibility? ACS Automotive Recruitment is recruiting a Motorcycle Sales & Retention Supervisor for a premium dealership in Guildford.

You’ll work alongside the Motorcycle Sales Manager to support the sales team, improve enquiry follow-up and turn more existing customer relationships into repeat business. If you’ve built your experience in car sales or elsewhere in the motor trade, you can bring that experience into motorcycles. Automotive sales experience and a full UK motorcycle licence are essential.

What you’ll be doing

• Support the Sales Manager with day-to-day team performance, helping colleagues stay on top of enquiries and sales targets.

• Use the customer database, finance agreements and previous enquiries to identify opportunities for upgrades, part-exchanges and repeat purchases.

• Help the team put together customer offers, including part-exchange valuations and finance and insurance quotes.

• Make sure customers receive timely follow-up from their first enquiry through to handover and beyond.

• Track sales conversion, customer retention and finance take-up, and use the results to plan targeted follow-up and promotional campaigns.

What you’ll need

• Previous automotive sales experience and the ability to motivate and support colleagues.

• A full UK motorcycle licence.

• A good understanding of automotive finance and insurance and the sales process from enquiry to handover.

• Confidence using CRM and enquiry management systems to identify and follow up sales opportunities.

What’s on offer

• 24 days’ holiday plus bank holidays, rising to 29 days with service.

• Your birthday off and the option to buy or sell holiday.

• A health cash plan, enhanced parental benefits and staff discounts on cars and motorcycles.

• Job shadowing and career development opportunities within the dealership group.