Motorcycle Sales & Retention Lead

ACS Automotive Recruitment; Guildford; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

24 days holiday + bank holidays

Birthday off

Health cash plan

Staff discounts on cars and motorbikes

Career development opportunities

Job summary

ACS Automotive Recruitment is recruiting a Motorcycle Sales & Retention Supervisor for a premium dealership in Guildford. The role offers £40,000 salary plus a company car or motorcycle, with 42.5 hours per week across five days (Mon-Sat).

Opening hours are 8:30am-6pm weekdays and 9am-5pm Saturdays. You’ll work alongside the Motorcycle Sales Manager to support the sales team, improve enquiry follow-up and turn more existing customer relationships into repeat business.

Qualifications

• Previous automotive sales experience and the ability to motivate and support colleagues.
• A full UK motorcycle licence.
• A good understanding of automotive finance and insurance and the sales process from enquiry to handover.
• Confidence using CRM and enquiry management systems to identify and follow up sales opportunities.

Responsibilities

• Support the Sales Manager with day-to-day team performance, helping colleagues stay on top of enquiries and sales targets.
• Use the customer database, finance agreements and previous enquiries to identify opportunities for upgrades, part-exchanges and repeat purchases.
• Help the team put together customer offers, including part-exchange valuations and finance and insurance quotes.
• Make sure customers receive timely follow-up from their first enquiry through to handover and beyond.
• Track sales conversion, customer retention and finance take-up, and use the results to plan targeted follow-up and promotional campaigns.

Skills

Team motivation

CRM proficiency

Sales targets

Customer follow-up

Education

Full UK motorcycle licence

Tools

CRM software

Job description

ACS Automotive Recruitment is recruiting a Motorcycle Sales & Retention Supervisor for a premium dealership in Guildford. The role offers £40,000 salary plus a company car or motorcycle, with 42.5 hours per week across five days (Mon-Sat).

Opening hours are 8:30am-6pm weekdays and 9am-5pm Saturdays. You’ll work alongside the Motorcycle Sales Manager to support the sales team, improve enquiry follow-up and turn more existing customer relationships into repeat business.