Motorcycle Sales & Retention Supervisor

ACS Automotive Recruitment; Guildford; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

24 days holiday + bank holidays

Birthday off

Health cash plan

Staff discounts on cars and motorbikes

Career development opportunities

Job summary

ACS Automotive Recruitment is recruiting a Motorcycle Sales & Retention Supervisor for a premium dealership in Guildford. The role offers £40,000 salary plus a company car or motorcycle, with 42.5 hours per week across five days (Mon-Sat).

Opening hours are 8:30am-6pm weekdays and 9am-5pm Saturdays. You’ll work alongside the Motorcycle Sales Manager to support the sales team, improve enquiry follow-up and turn more existing customer relationships into repeat business.

Qualifications

• Previous automotive sales experience and the ability to motivate and support colleagues.
• A full UK motorcycle licence.
• A good understanding of automotive finance and insurance and the sales process from enquiry to handover.
• Confidence using CRM and enquiry management systems to identify and follow up sales opportunities.

Responsibilities

• Support the Sales Manager with day-to-day team performance, helping colleagues stay on top of enquiries and sales targets.
• Use the customer database, finance agreements and previous enquiries to identify opportunities for upgrades, part-exchanges and repeat purchases.
• Help the team put together customer offers, including part-exchange valuations and finance and insurance quotes.
• Make sure customers receive timely follow-up from their first enquiry through to handover and beyond.
• Track sales conversion, customer retention and finance take-up, and use the results to plan targeted follow-up and promotional campaigns.

Skills

Team motivation

CRM proficiency

Sales targets

Customer follow-up

Education

Full UK motorcycle licence

Tools

CRM software

Job description

Motorcycle Sales & Retention Supervisor - Guildford

£40,000 salary plus a company car or motorcycle

42.5 hours per week across five days, Monday to Saturday

Opening hours are 8:30am-6pm weekdays and 9am-5pm Saturdays

Already working in automotive sales and ready to take on more responsibility? ACS Automotive Recruitment is recruiting a Motorcycle Sales & Retention Supervisor for a premium dealership in Guildford.

You’ll work alongside the Motorcycle Sales Manager to support the sales team, improve enquiry follow-up and turn more existing customer relationships into repeat business. If you’ve built your experience in car sales or elsewhere in the motor trade, you can bring that experience into motorcycles. Automotive sales experience and a full UK motorcycle licence are essential.

What you'll be doing

• Support the Sales Manager with day-to-day team performance, helping colleagues stay on top of enquiries and sales targets.
• Use the customer database, finance agreements and previous enquiries to identify opportunities for upgrades, part-exchanges and repeat purchases.
• Help the team put together customer offers, including part-exchange valuations and finance and insurance quotes.
• Make sure customers receive timely follow-up from their first enquiry through to handover and beyond.
• Track sales conversion, customer retention and finance take-up, and use the results to plan targeted follow-up and promotional campaigns.

What you'll need

• Previous automotive sales experience and the ability to motivate and support colleagues.
• A full UK motorcycle licence.
• A good understanding of automotive finance and insurance and the sales process from enquiry to handover.
• Confidence using CRM and enquiry management systems to identify and follow up sales opportunities.

What's on offer

• 24 days' holiday plus bank holidays, rising to 29 days with service.
• Your birthday off and the option to buy or sell holiday.
• A health cash plan, enhanced parental benefits and staff discounts on cars and motorcycles.
• Job shadowing and career development opportunities within the dealership group.