Motor Engineer

Intact Insurance; Halifax; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Annual discretionary bonus

Up to 11% pension contributions

Hybrid working + flexible hours

25 days annual leave + bank holidays +

buy/sell options

Career development and mentoring

Inclusive culture + employee networks

Share investment options

Job summary

Intact Insurance UK is seeking a claims technical specialist to support motor claims by applying expert technical judgement across vehicle construction, repair methods and total loss decisions. You will manage large, complex repairs, including commercial vehicles and specialist machinery, ensuring fair outcomes for customers.

You will provide clear technical advice, assess costs and parts availability, and collaborate with suppliers and internal teams to resolve service issues with care and

Qualifications

• Background in motor vehicle construction, repair and estimating across mechanical, electrical and body repair disciplines.
• Experience reviewing repair and total loss assessments to validate methods, costs and settlement options.
• Ability to provide clear, balanced technical advice on claims, including recoveries, fire cases and specialist charges.

Responsibilities

• Apply specialist technical advice across motor vehicle construction, use, repair and total loss decisions to support positive customer outcomes.
• Manage large and complex motor claim repairs and total losses through to settlement, including commercial vehicles and specialist machinery.
• Assess repair methods, costs and parts availability to ensure appropriate solutions are identified and progressed.
• Support claims teams with technical guidance on first and third party referrals, disputes and complaints.
• Work closely with suppliers and internal colleagues to address service issues and resolve delays or failures effectively.

Skills

Motor vehicle construction

Repair estimation

Total loss assessments

Clear technical guidance

Education

Automotive engineering qualifications

Industry memberships/certifications

Job description

Intact Insurance is the new name for RSA in the UK, Ireland, and across Europe. It’s a new name and a new way to do business. Backed by global expertise and a commitment to service that feels different, we’re focused on making insurance simpler, faster, and more responsive.

Shape the future

We’re leading a transformation in insurance helping people, businesses and society prosper in good times and be resilient in bad times. When you join us, you’re not just taking a job, you’re stepping into a career where you can make a real difference.

Grow with us

We’re customer-driven, community-focused, and committed to helping our people grow. Whether you’re early in your journey or bringing years of experience, we’ll support you with the tools, flexibility, and opportunities to thrive.

Win as a team

In your role, you support Intact Insurance UK in delivering fair, accurate and timelyoutcomes for customers by applying specialist technical judgement across motorclaims.

Your contribution helps protect customer trust, control claim costs andstrengthen supplier relationships, while ensuring judgements are made with care,consistency and integrity across the claims journey.

You’ll make an impact by:

• Applying specialist technical advice across motor vehicle construction, use, repairand total lossdecisionsto support positive customer outcomes.
• Managinglarge andcomplexmotor claim repairs and total losses through tosettlement, including commercial vehicles and specialist machinery.
• Assessing repair methods, costs and parts availability to ensure appropriatesolutions are identified and progressed.
• Supporting claims teams with technical guidance on first and third partyreferrals, disputes and complaints.
• Working closely with suppliers and internal colleagues to address service issuesand resolve delays or failures effectively.

Your skills and experience:

• A background in motor vehicle construction, repair and estimating acrossmechanical, electrical and body repair disciplines.
• Experience reviewing repair and total loss assessments to validate methods,costs and settlement options.
• Ability to provide clear, balanced technical advice on claims, including recoveries,fire cases and specialist charges.
• Relevant motor vehicle repair or automotive engineering qualifications andindustry recognised memberships or certifications.

Why You’ll Love It Here

Being part of our team means you’ll have the support and freedom to bring your best self to work each day. As a permanent member, here’s what you can look forward to

• Annual discretionary bonus
• Up to 11% pension contributions
• Hybrid working + flexible hours
• 25 days annual leave + bank holidays + buy/sell options
• Career development and mentoring
• Inclusive culture + employee networks
• Share investment options

Our DEI Commitment

We celebrate individuality and believe our differences make us stronger. We’re proud to foster a culture where everyone feels respected, valued, and empowered to thrive. As an Equal Opportunity and Disability Confident Employer, we ensure fair consideration for all applicants and offer interviews to all disabled candidates who meet the essential criteria.

We understand that everyone’s circumstances are different and are happy to explore flexible working options such as reduced hours or job shares to support work–life balance.

If you meet the core criteria but not every requirement, we’d still love to hear from you. Let’s explore how this role could support your next career step.

If you need adjustments during the recruitment process, just let us know we’re here to support you.