Motor Claims Handler

AXA UK; Tees Valley; On-site; GBP 18,000 - 27,000; Full time

Job summary

AXA UK is seeking a Motor Claims Handler to be the first point of contact for customers involved in a motor incident. You will show empathy, verify details and ensure the customer is okay before logging the claim in line with our procedures.

With strong communication and relationship-building skills, you will handle claims accurately and efficiently, helping to make customers' lives easier by getting the claim logged right the first time.

Responsibilities

• Be the first contact for customers after a motor incident.
• Ensure customers are okay and record the claim accurately per procedures.
• Communicate with customers, build relationships with integrity and trust.

Job description

Motor Claims Handlers - Join Our Team!

Joining us as a Motor Claims Handler, you’ll be the first point of contact for our customers who have been involved in a motor incident. Your priority will be to ensure our customers are okay. Following this, you’ll proactively record their claim in accordance with our concepts and procedures. You’ll have strong communication skills, with the ability to build great relationships based on integrity and trust. We take pride in our work and our purpose is to make our customers lives easier by logging the claim right the first time.