Motor Claims Technician

Exchange Street Executive Search; Manchester; Hybrid; GBP 22,000 - 32,000; Full time

Job summary

Exchange Street Executive Search is supporting a leading global insurance company to recruit a Motor Claims Handler for a hybrid role based in Manchester. You will record and process motor claims from cradle to grave, ensuring adherence to procedures and service standards.

You will develop full case ownership, investigate liability, and drive claims to settlement while collaborating with the Claims Supervisor and internal teams in a fast-paced environment.

Qualifications

• Record and process motor claims from cradle to grave in accordance with principles and procedures.
• Maintain files within service standards.
• Deal with all aspects of a motor claim from initial report to settlement.
• Develop full case ownership and conduct investigations to determine liability.

Responsibilities

• Record and process Motor claims from cradle to grave in accordance with principles and procedures.
• Maintain files within service standards.
• Deal with all aspects of a motor claim from the day it’s reported to the day it’s settled.
• Develop full case ownership and conduct investigations necessary to determine liability and drive claims to settlement.

Job description

Our client, a leading global insurance company is looking to recruit Motor Claims Handlers to work on a hybrid basis attached to their Manchester office.

Reporting to the Claims Supervisor, the successful candidate will be expected to proactively record, and process Motor claims from cradle to grave in accordance with principles and procedures, and to maintain files within service standards.

You will deal with all aspects of a motor claim from the day it’s reported to the day it’s settled. You may have only dealt with one element of a motor claim in your current role, FNOL, vehicle repairs, credit hire or injury etc but if you are looking for an opportunity to develop fully, dealing with every aspect then we have the opening for you.

They will encourage and eventually look ahead to you having full case ownership, recognising, and conducting all of the appropriate investigations necessary to determine liability from first report, and then driving your own claims caseload to settlement as quickly as possible.