Motor Claims Specialist

AXA UK; Tees Valley; On-site; GBP 18,000 - 27,000; Full time

Job summary

AXA UK is seeking a Motor Claims Handler to be the first point of contact for customers involved in a motor incident. You will show empathy, verify details and ensure the customer is okay before logging the claim in line with our procedures.

With strong communication and relationship-building skills, you will handle claims accurately and efficiently, helping to make customers' lives easier by getting the claim logged right the first time.

Responsibilities

• Be the first contact for customers after a motor incident.
• Ensure customers are okay and record the claim accurately per procedures.
• Communicate with customers, build relationships with integrity and trust.

Job description

AXA UK is seeking a Motor Claims Handler to be the first point of contact for customers involved in a motor incident. You will show empathy, verify details and ensure the customer is okay before logging the claim in line with our procedures.

With strong communication and relationship-building skills, you will handle claims accurately and efficiently, helping to make customers' lives easier by getting the claim logged right the first time.