Motor Claims Handler

Helloprima; Manchester; On-site; GBP 21,000 - 27,000; Full time

Job summary

Prima, the motor insurance provider, is seeking a Motor Claims Handler in the UK to join the Claims UK team in Manchester. You will speak with customers to understand what happened and what damage has been done, and you will begin the process of putting things right so drivers can get back on the road.

As the first responder, you will gather a complete picture of the incident, coordinate with involved parties, and move claims forward quickly and fairly, keeping customers informed every step of

Qualifications

• Speak to customers to understand what happened and what damage has been done.
• Gather a complete picture of the incident and involved parties.
• Kick off the process of putting things right so customers can get back on the road quickly.

Responsibilities

• Be the first port of call for Prima drivers when something goes wrong.
• Collect incident details and assess damage to vehicle and property.
• Coordinate next steps to resolve claims promptly.

Job description

Are you looking for a new challenge? Fancy helping us shape the future of motor insurance? Prima could be the place for you.

Since 2015, we’ve been using our love of data and tech to rethink motor insurance and bring drivers a great experience at a great price. Our story began in Italy, where we’ve quickly become the number one online motor insurance provider. In fact, we’re trusted by over 5 million drivers. And now we’re expanding to help millions more drivers in the UK and Spain.

To help fuel that growth, we need a Motor Claims Handler to join our Claims UK team.

Claims First Responders are the first port of call for Prima drivers when something goes wrong. You will speak to customers to understand what has happened and what damage has been done to their vehicle, so that we can put things right. Where the incident has involved other vehicles, drivers, or damage to other property, you will gather a complete picture of that too. You will kick off the process of putting things right, so that our customer can get back on the road as quickly and as seamlessly as possible.

At Prima, we want to make things fast, fair, and straightforward, including when customers need to make a claim. As a Claims First Responder, you will be at the very forefront of making that happen for our customers across the UK.

Excited to make an impact? Here are the details