Mortgage Intermediary Growth Advisor

Yorkshire Building Society; Bradford; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Holiday

Bonus

Pension

Healthcare

My Benefits

Job summary

Yorkshire Building Society is seeking a Business Development Adviser to boost mortgage volume and quality via the intermediary market. You’ll engage with mortgage intermediaries through multiple channels and help with complex enquiries to ensure excellent service across the business.

The role emphasizes building durable relationships and delivering superior customer experiences, with flexible working options and opportunities for permanent or FTC contracts.

Qualifications

• Delivers exceptional customer experiences.
• Sales or customer service background welcomed.
• Knowledge of mortgage intermediary industry not required but helpful.

Responsibilities

• Aim to increase mortgage volume and quality through the intermediary market.
• Engage with mortgage intermediaries via inbound calls and Webchat to drive quality lending.
• Support complex case enquiries and collaborate with other business areas to deliver best service.

Skills

Excellent communication skills

Relationship building

Time management

Proactive mindset

Job description

Yorkshire Building Society is seeking a Business Development Adviser to boost mortgage volume and quality via the intermediary market. You’ll engage with mortgage intermediaries through multiple channels and help with complex enquiries to ensure excellent service across the business.

The role emphasizes building durable relationships and delivering superior customer experiences, with flexible working options and opportunities for permanent or FTC contracts.