Business Development Managers

Co-operative Bank Plc; Bywell; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

28 days holiday

Discretionary bonus

Personal pension

Car allowance

Parental leave

Wellbeing support

Life assurance

Job summary

Co-operative Bank Plc is seeking a field-based Business Development Manager to oversee mortgage intermediary relationships across Durham, Newcastle, Sunderland, Teesside and York.

You will promote our intermediary proposition, manage senior stakeholder relationships, and collaborate with our telephone team to improve mortgage applications. A full driving licence and residence near the patch are preferred; flexibility and a consultative approach are essential.

Qualifications

• Current experience in the mortgage intermediary sector, ideally as a Business Development Manager.
• Ability to build long-term relationships with senior stakeholders.
• Strong understanding of the UK mortgage market and market trends.

Responsibilities

• Develop and manage relationships with mortgage intermediaries and broker firms.
• Promote Coventry Building Society's intermediary proposition across the territory.
• Collaborate with the telephone team to improve mortgage application volumes.
• Identify opportunities, mitigate risks and contribute to growth in the intermediary market.

Skills

Business development

Telephone outreach

Relationship management

Negotiation

Communication skills

Job description

We are looking a Business Development Manager to look after our postcodes DH, DL, NE, SR, TS & YO covering Durham, Newcastle-Upon-Tyne, Sunderland, Teesside and York. This role is responsible for ensuring our Intermediary strategy is actively and effectively promoted across the designated territory, using an agreed blend of face-to-face and virtual interaction to meet the needs of our intermediary partners. The role holder will shape and drive our broker relationship approach by reviewing market conditions, monitoring business volumes and responding proactively to emerging trends. A deep understanding of each intermediary partner's culture, vision, goals and future requirements will be essential in building long-term, productive relationships. Our Business Development Managers work collaboratively with their broker firms to develop relationships that benefit all parties. While the position requires achieving high-quality appointments and contributing to growth within the intermediary market, it is not a sales-target-driven role. Instead, success comes from planning effectively, working consultatively and engaging at senior level-often with Managing Directors or senior corporate stakeholders-to identify business opportunities, mitigate risks and develop joint strategies that enhance both the intermediary and end-customer experience. Although field-based, this role works in close partnership with our high-performing telephone team, jointly managing a territory of Mortgage Intermediary brokers and firms with a Telephone Business Development Manager. The role holder will focus on improving the quality and volume of mortgage applications through strong relationship management, while representing the Society's proposition with professionalism and influence. It will also work alongside colleagues in Corporate Accounts, the wider field team and our Coventry-based administration and support teams, drawing on their strong understanding of the intermediary and mortgage market to act as a trusted external influencer for key accounts and brokers., As a field based role you'll be responsible for your own diary and where you need to be. Considering the geographical spread of the role you'll need a full driving licence and for your well-being, you'll ideally live on or close by the patch you'll cover. (detailed above)

To be successful it's essential that you have current experience in the mortgage intermediary sector, ideally as a Business Development Manager or account management. To be successful in this role it's essential you have:

• Experience as a business development manager and /or a telephone business development manager
• Strong mortgage intermediary experience
• The ability to in a consultative way to build long term business relationships
• Sound commercial knowledge and solid understanding of the UK mortgage market
• Ability to effectively negotiate and influence
• Excellent communications skills, with the ability to build rapport and trust with business professionals and stakeholders across all levels

In 2025, Coventry Building Society purchased The Co-operative Bank. Bringing together our purpose-led building society with the UK's original ethical bank was the start of an exciting journey.

Trusted by over four million people, we're a mutually owned business free from shareholders, and with our combined experience of almost 300 years, our ethics and dedication will continue to guide us. Together, we have shared values and an ethical approach towards our members, customers and colleagues. We're officially recognised as a 'Great Place to Work' and our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and comprehensive support for wellbeing. We're serious about equality, of race, age, faith, disability, and sexual orientation and we celebrate diversity. By working together, we know you'll build more than just a career with us. Flexibility and why it matters

• 28 days holiday a year plus bank holidays and a holiday buy/sell scheme
• Annual discretionary bonus scheme
• Personal pension with enhanced contributions
• Car allowance or car scheme
• Maternity, paternity and shared parental leave
• Extensive wellbeing support
• Life assurance (6 times annual salary)