Service Advisor: Customer Desk Pro (Mon–Fri, Sat OT)

Silcom Recruitment; Sheet; On-site; GBP 28,000 - 30,000; Full time

Job summary

Silcom Recruitment's client in Petersfield is seeking a Service Advisor to be the friendly face at the front desk, handling service inquiries, invoicing, and delivering outstanding customer service. The role requires a customer-focused approach, with a preference for motor trade experience, but applicants from other sectors with strong service experience will be considered.

Monday to Friday 8:00am–5:30pm, plus every other Saturday mornings paid as overtime; salary £28,000 rising to £30,000 with

Qualifications

• Greeting and assisting customers with their service inquiries.
• Managing the service desk, handling all customer interactions professionally.
• Coordinating with the service team to ensure timely and efficient service delivery.
• Preparing and managing invoices accurately.
• Addressing and resolving any customer concerns or complaints.
• Maintaining a clean and organised work environment.

Responsibilities

• Greeting and assisting customers with their service inquiries.
• Managing the service desk, handling all customer interactions professionally.
• Coordinating with the service team to ensure timely and efficient service delivery.
• Preparing and managing invoices accurately.
• Addressing and resolving any customer concerns or complaints.
• Maintaining a clean and organised work environment.

Skills

Customer service

Invoicing

Front desk

Job description

Silcom Recruitment's client in Petersfield is seeking a Service Advisor to be the friendly face at the front desk, handling service inquiries, invoicing, and delivering outstanding customer service. The role requires a customer-focused approach, with a preference for motor trade experience, but applicants from other sectors with strong service experience will be considered.

Monday to Friday 8:00am–5:30pm, plus every other Saturday mornings paid as overtime; salary £28,000 rising to £30,000 with