Modern Workplace Engineer

Smiths News; Blunsdon St Andrew; On-site; GBP 30,000 - 34,000; Full time

Benefits offered by this job

Onsite parking

Health Cash Plan

Pension 5% match

25 days holiday

E-learning & training

Sharesave scheme

Cycle to work

Colleague assistance

Referral scheme

Job summary

Smiths News is seeking a Modern Workplace Engineer to join the IT team, reporting to the Service Delivery Manager. The role focuses on Microsoft 365, Azure, Intune, and end-user compute in a dynamic, UK-based environment.

You’ll drive projects, maintain cloud infrastructure, and ensure end-user experiences are reliable, secure, and compliant. The role offers a competitive salary, benefits, and opportunities to grow within a nationwide wholesale operation.

Qualifications

• Understanding of networking concepts and protocols (e.g. TCP/IP, DNS, HTTP/S).
• Knowledge and experience using modern device management (Intune) and cloud services (Azure).
• Certifications such as Microsoft 365 Certified: Modern Desktop Administrator Associate, Azure Fundamentals, Windows 10/11, ITIL Foundation, or equivalent.
• Effective written and oral communication skills.

Responsibilities

• Technical Escalation: Act as the primary point of contact for resolving high-level technical issues and escalations related to Microsoft 365, Azure services, Intune compliance, and other modern workplace technologies.
• Project Involvement: Participate in IT projects related to modern workplace enhancements, migrations, and new technology rollouts.
• Continuous Improvement: Stay up to date with the latest in Microsoft technologies and best practices for modern workplace environments, continuously improving processes and team capabilities.
• Maintain comprehensive documentation of cloud infrastructure, including diagrams and procedures
• Monitor system compliance and ensure optimal operation of end user compute
• Collaborate with senior engineers to troubleshoot and resolve Azure/365 incidents and projects
• Be a member of the onshore presence for office-based users

Skills

Networking basics

Intune management

Azure services

Microsoft 365

Modern Desktop Admin

Tools

Microsoft 365 Admin Console

Intune Console

Azure Portal

Job description

Modern Workplace Engineer

£30,000 - £34,000 per annum

Our reputation as the UK’s largest newspaper and magazine wholesaler speaks for itself. Every day, we serve more than 22,000 customers from 34 distribution centres across the country. Behind every nightly miracle is a team of dedicated people carrying out more roles than you realise – we’re the unseen force that delivers. So when we say we’re excited for what the future holds for our customers and colleagues, you can trust we’re as good as our word.

We are seeking an experienced Modern Workplace engineer to join our team reporting into the Service Delivery Manager. This is an excellent opportunity for someone with hands‑on experience in the cloud and end user compute space to be a part of Smiths News’ modern workplace journey.

About the Role

• Technical Escalation: Act as the primary point of contact for resolving high-level technical issues and escalations related to Microsoft 365, Azure services, Intune compliance, and other modern workplace technologies.
• Project Involvement: Participate in IT projects related to modern workplace enhancements, migrations, and new technology rollouts.
• Continuous Improvement: Stay up to date with the latest in Microsoft technologies and best practices for modern workplace environments, continuously improving processes and team capabilities.
• Maintain comprehensive documentation of cloud infrastructure, including diagrams and procedures
• Monitor system compliance and ensure optimal operation of end user compute
• Collaborate with senior engineers to troubleshoot and resolve Azure/365 incidents and projects
• Be a member of the onshore presence for office-based users

What we can offer you

Not only do we offer free onsite parking and competitive salary but you’ll also have access to:

• Company funded Health Cash Plan – providing cash back for everyday healthcare costs such as dental, optical and physiotherapy
• 5% match pension
• 25 days holiday plus holiday buy scheme
• 24/7 E-Learning modules, Training and Development opportunities
• Sharesave Scheme, Cycle to work schemes, Health cash plan
• Colleague Assistance Programme & Colleague referral scheme

About you

• Understanding of networking concepts and protocols (e.g. TCP/IP, DNS, HTTP/S)
• Knowledge and experience using modern device management (Intune) and cloud services (Azure)
• Certifications: Relevant certifications such as Microsoft 365 Certified: Modern Desktop Administrator Associate, Azure Fundamentals, Windows 10/11 certifications, ITIL Foundation, or equivalent.
• Effective written and oral communication skills

Please note: you must have the right to work in the UK to be considered for this position.

A career with us is a career filled with people, pride, and passion. We rely on each other to get the job done, and we deliver what we say we will. Let’s see if we can rely on you, too.