Microsoft Modern Workplace Specialist

Voyage Care; Lichfield; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

Voyage Care is seeking a Modern Workplace Specialist to join the Group Support team in Lichfield. The role focuses on delivering and evolving the organisation's Modern Workplace environment, with hybrid working arrangements and a 37.5-hour week.

The successful candidate will configure and optimise Microsoft 365 services, manage devices with Intune, and support security, compliance, and Azure integrations across the estate. A proactive, customer-focused mindset is essential.

Qualifications

• Experience with Modern Workplace tooling and 365 administration.
• Ability to script or automate tasks to improve efficiency.
• Understanding of security, compliance and cloud best practices.

Responsibilities

• Configure, maintain, and optimise Microsoft 365 services including Exchange Online, SharePoint Online and Teams.
• Provide high-quality end-user support for Modern Workplace issues.
• Support and maintain Microsoft Autopilot for device provisioning and lifecycle management.
• Manage devices using Intune and ensure policy compliance.
• Package, deploy, and maintain software applications with automation focus.
• Support security and compliance across Microsoft 365 and Azure environments.
• Enhance collaboration using Teams, SharePoint and related tools.
• Support Azure Virtual Desktop / Windows Virtual Desktop and wider Azure integrations.

Skills

Problem-solving

Communicating technical concepts

Customer-focused

Independent and collaborative

Continuous learning

Education

Degree in IT or Computer Science

Tools

Microsoft 365

Intune

Azure

PowerShell / scripting

Job description

Modern Workplace Specialist Hybrid | Lichfield (Group Support) | 37.5 hours per week

About the Role

We're looking for a Modern Workplace Specialist to join our Group Support team and play a key role in delivering and evolving Voyage Care's Modern Workplace environment.

What You'll Be Doing

• Configuring, maintaining, and optimising Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive
• Providing high-quality end-user support and resolving Modern Workplace-related issues
• Supporting and maintaining Microsoft Autopilot to enable efficient device provisioning and lifecycle management
• Managing devices using Microsoft Endpoint Manager (Intune) and ensuring policy compliance
• Packaging, deploying, and maintaining software applications, with a focus on automation where possible
• Supporting security and compliance across Microsoft 365 and Azure environments
• Enhancing collaboration and productivity through Microsoft Teams, SharePoint, and related tools
• Supporting Azure Virtual Desktop / Windows Virtual Desktop and wider Azure integrations
• Managing mobile devices, including:
  • Android devices (particularly Samsung) using Samsung Knox
  • Apple iOS devices via Apple Business Manager
• Supporting the delivery and ongoing operation of a secure BYOD environment
• Producing clear documentation and delivering training to users and IT colleagues

What We're Looking For

Experience & Technical Capability

We're open to candidates at different stages of their career. You might be:

• An experienced Modern Workplace professional with proven delivery experience, or
• Earlier in your career, with strong technical foundations, curiosity, and the ability to demonstrate your capability through hands-on work or projectsKey skills include:

• Microsoft 365 administration and Modern Workplace tooling
• Endpoint and device management (Intune)
• Azure services and cloud-based solutions
• Scripting or automation to improve efficiency
• A strong understanding of security, compliance, and cloud best practice

Personal Attributes

• Strong problem-solving and analytical skills
• Confident communicating technical concepts to non-technical audiences
• Customer-focused, with an emphasis on user experience
• Able to work independently and collaboratively
• Committed to continuous learning and professional development

Qualifications (Desirable)

• Degree in IT, Computer Science, or a related field
• Microsoft certifications such as:
  • Microsoft 365 Certified: Modern Desktop Administrator Associate
  • Teams Administrator Associate
  • Security Administrator Associate
  • Or equivalent experience

Why Join Us?

At Voyage Care, technology plays a vital role in enabling high-quality care. You'll have the opportunity to work on meaningful platforms, influence how our workforce collaborates, and develop your skills in a supportive, forward-thinking environment. If you're earlier in your career, show us your work - we're more interested in your capability and potential than the length of your CV