MOD Gloucester Admin Officer

Ministry of Defence; West of England; On-site; GBP 19,000 - 23,000; Full time

Job summary

Brook Street is seeking an Admin Officer for the MOD Medal Office – Wider Service Medal project in Gloucester on a temporary basis. You will support medal processing, engraving-related admin, and distribution to ensure the right individuals receive their honours.

Responsibilities include entering and verifying personal/service data, performing QA checks, managing workload to meet daily targets, and handling sensitive information with discretion and professionalism.

Qualifications

• Data entry and verification of personal/service information.
• QA checks on names, ranks and service details.
• Handling sensitive data with discretion.

Responsibilities

• Process medal-related work within a structured team.
• Enter and verify information in secure systems and digital filing.
• Meet daily targets and deadlines in high-volume periods.
• Communicate via phone, email, or written correspondence.

Skills

Data entry

Attention to detail

Time management

MS Office

Communication

Confidentiality

Tools

Microsoft Office

Job description

MOD Medal Office - Wider Service Medal Project Support - Admin Officer

Location: Gloucester - Temporary position

If you're looking for work that genuinely matters, this is a chance to support a specialist team that recognises the service and sacrifice of the Armed Forces. Our Client is expanding efforts with the launch of the Wider Service Medal, and you'll play a key part in processing, engraving-related admin support, and distribution-helping ensure the right people receive the honours they deserve.

What you’ll be doing:

• Support the processing of medal-related work within a structured team of MOD Civil Servants
• Accurately enter and verify personal/service information into secure systems and digital filing processes
• Carry out quality assurance checks to help ensure names, ranks, and service details are correct
• Manage your workload to meet daily targets and deadlines, even where volumes are high
• Communicate clearly by phone, email, or written correspondence, including liaising with colleagues and verifying information
• Handle sensitive personal data with discretion and professionalism
• Contribute to collaborative delivery alongside experienced colleagues

What you’ll bring:

• Strong IT proficiency, confident using Microsoft Office (Word, Excel, Outlook), internal databases, and digital filing systems
• A sharp attention to detail-focused on accuracy and correct medal inscriptions
• Reliable time management and the ability to prioritise to meet targets
• Clear written and verbal communication skills
• High integrity and confidentiality when working with sensitive information
• Confidence completing accurate data entry and checking work for errors

Additional information:

• Purpose-driven, collaborative work with a team that values accuracy, integrity, and pride

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.