Mobile Patrol Officer

Horizon Parking; Merley; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Company car

Annual bonus

Pension scheme

Sick pay

Birthday week holiday

Mental health support

Cycle to work

Paternity leave

Lottery

Ad-hoc recognition

DBS application

Online training

Job summary

Horizon Parking Ltd is seeking a reliable Mobile Patrol Officer to cover Bournemouth & its surrounding areas. You will work 40 hours over five days, with some weekend shifts, and must meet UK eyesight requirements.

A full UK driving licence is essential to perform patrols and duties safely and legally. The role offers a company car, annual bonus, pension, sick pay, extra holiday for your birthday week, and access to online training.

Qualifications

• Hold a full UK driving licence.
• Good verbal and listening communication skills.
• Pro-active and self-motivated.
• Ability to manage own timekeeping and attendance.

Responsibilities

• Patrol and monitor car parks within assigned sites.
• Maintain professional image when dealing with third parties.
• Issue Parking Charge Notices when required.
• Restock machines and report faults to Line Manager.
• Carry out maintenance of kiosks and replenish consumables.
• Provide excellent customer service and assist customers as needed.

Skills

Driving licence

Good communication

Pro-active

Timekeeping

Job description

Horizon Parking Ltd is a car park management company, providing our various services nationwide.

We strongly believe that our colleagues are our best asset, they are at the heart of everything we do and as such we aspire to be an Employer of Choice. With our core values built around our beliefs such as having pride in everything we do, aspiring to make a difference, operating with honesty and integrity, and growth through people, innovation, and ideas, we believe we offer a fantastic opportunity to join a growing and forward-thinking company that really cares about you.

What are we looking for?

• A reliable and trustworthy Mobile Patrol Officer, to work in Bournemouth & its surrounding areas
• 40 hours per week, spread out over any 5 days of the week (will include some weekend working)
• A qualified driver who must be able to meet the Highway Code eyesight test requirements. Candidates must be able to read a vehicle number plate from a distance of 20 metres (65 feet) in good daylight, as stipulated by UK legislation. This is to ensure that all our drivers can perform their duties safely and in compliance with legal standards.

What's in it for you?

• £13.10 per hour
• Company car
• Annual Bonus Scheme.
• Salary Sacrifice Pension Scheme.
• Statutory Sick Pay.
• Additional 1 day's holiday for your birthday week.
• Mental Health and Well Being Programmes (EAP).
• Cycle to Work scheme.
• Enhanced paternity leave.
• Viva Engage monthly lottery.
• Regular ad-hoc monetary recognition.
• Paid DBS application.
• Access to free online training.

What will we expect in return?

• Travel to and from allocated sites within visit cycles provided, and/or as required.
• Patrol and monitor car parks, ensuring the car park is tidy and clean at all times.
• Maintain a professional image when dealing with third parties.
• Issue Parking Charge Notices as and when required, in line with the contraventions set out in the terms and conditions signage within the car park.
• Restock machines with tickets, undertake minor repairs and maintenance of machines and report any faults to the Line Manager.
• Perform preventative maintenance and replenishment of consumables within payment and validation kiosks.
• Improve accessibility for all site users.
• Management of abuse of parking facilities.
• Provide excellent customer services and assist customers as and when required.
• Carry out duties in line with company health and safety policies and follow safe working practices.
• Carry out any other tasks and instructions as and when required.

What do we need from you?

• Have a full UK Driving licence.
• Good verbal and listening communications skills.
• Basic IT, literacy and numeracy skills.
• Pro-active and self-motivated.
• Management of own timekeeping and attendance.
• A good understanding of role and requirements of our customers.
• A sensitive and practical approach to enforcement at site.
• An understanding of the diversity of our customers and colleagues.