Mobile CT Clinic Assistant - Patient Concierge & Support

The Methodist Church in Britain; Edgware, North West Leicestershire; Presencial; GBP 18.000 - 24.000; Jornada completa

Descripción de la vacante

TIC Health is seeking a Healthcare Assistant to support its mobile CT unit within the Lung Cancer Screening Programme. You will greet patients, check them in, and prepare them for low-dose CT while assisting the radiographer with positioning.

Shift patterns are 12 hours from 8am–8pm, and you will travel between mobile CT units. A background in healthcare settings and strong communication skills are essential to ensure patient comfort, safety and confidentiality.

Formación

• Previous experience in a healthcare, clinic or hospital setting
• Excellent communication and interpersonal skills with patients and colleagues
• Following clinical protocols and instructions accurately
• Good organisation and attention to detail
• Knowledge of infection control and health and safety procedures
• Calm and reassuring manner, including with anxious patients
• Flexibility and adaptability to changing clinic needs
• Strong administrative skills
• Ability to travel between mobile CT units

Responsabilidades

• Greet and check in patients for scheduled low-dose CT appointments
• Prepare patients for diagnostic procedures, explaining what to expect
• Assist the radiographer with patient positioning during scans
• Monitor patient comfort and wellbeing throughout procedures
• Handle patient enquiries, escalating where necessary
• Maintain a clean, safe and tidy clinical environment
• Prepare clinical areas and equipment between patients
• Follow infection control, health and safety and clinical governance policies
• Maintain patient confidentiality and comply with data protection requirements
• Work with the wider clinical and administrative team
• Complete mandatory training and continuing professional development
• Undertake other duties commensurate with the role

Conocimientos

Excellent communication

Interpersonal skills

Clinical protocols

Organization

Infection control

Calm & reassuring

Flexibility

Administrative skills

Travel between units

Herramientas

Patient management software

Descripción del empleo

TIC Health is seeking a Healthcare Assistant to support its mobile CT unit within the Lung Cancer Screening Programme. You will greet patients, check them in, and prepare them for low-dose CT while assisting the radiographer with positioning.

Shift patterns are 12 hours from 8am–8pm, and you will travel between mobile CT units. A background in healthcare settings and strong communication skills are essential to ensure patient comfort, safety and confidentiality.