Bank Healthcare Assistant

TIC Health; Edgware, North West Leicestershire; On-site; GBP 18,000 - 24,000; Full time

Job summary

TIC Health is seeking a Healthcare Assistant to support its mobile CT unit within the Lung Cancer Screening Programme. You will greet patients, check them in, and prepare them for low-dose CT while assisting the radiographer with positioning.

Shift patterns are 12 hours from 8am–8pm, and you will travel between mobile CT units. A background in healthcare settings and strong communication skills are essential to ensure patient comfort, safety and confidentiality.

Qualifications

• Previous experience in a healthcare, clinic or hospital setting
• Excellent communication and interpersonal skills with patients and colleagues
• Following clinical protocols and instructions accurately
• Good organisation and attention to detail
• Knowledge of infection control and health and safety procedures
• Calm and reassuring manner, including with anxious patients
• Flexibility and adaptability to changing clinic needs
• Strong administrative skills
• Ability to travel between mobile CT units

Responsibilities

• Greet and check in patients for scheduled low-dose CT appointments
• Prepare patients for diagnostic procedures, explaining what to expect
• Assist the radiographer with patient positioning during scans
• Monitor patient comfort and wellbeing throughout procedures
• Handle patient enquiries, escalating where necessary
• Maintain a clean, safe and tidy clinical environment
• Prepare clinical areas and equipment between patients
• Follow infection control, health and safety and clinical governance policies
• Maintain patient confidentiality and comply with data protection requirements
• Work with the wider clinical and administrative team
• Complete mandatory training and continuing professional development
• Undertake other duties commensurate with the role

Skills

Excellent communication

Interpersonal skills

Clinical protocols

Organization

Infection control

Calm & reassuring

Flexibility

Administrative skills

Travel between units

Tools

Patient management software

Job description

Bank Healthcare Assistant post with TIC Health, a private medical provider, based on its mobile CT unit within the Lung Cancer Screening Programme. The work centres on greeting and checking in patients, preparing them for low-dose CT, and helping the radiographer with positioning during scans. Shifts run 12 hours from 8am to 8pm, and the role involves travelling between mobile units. Previous experience in a healthcare, clinic or hospital setting is essential.

What the job involves

• Greet and check in patients for scheduled low-dose CT appointments
• Prepare patients for diagnostic procedures, explaining what to expect
• Assist the radiographer with patient positioning during scans
• Monitor patient comfort and wellbeing throughout procedures
• Handle patient enquiries, escalating where necessary
• Maintain a clean, safe and tidy clinical environment
• Prepare clinical areas and equipment between patients
• Follow infection control, health and safety and clinical governance policies
• Maintain patient confidentiality and comply with data protection requirements
• Work with the wider clinical and administrative team
• Complete mandatory training and continuing professional development
• Undertake other duties commensurate with the role

Experience

• Previous experience in a healthcare, clinic or hospital setting

Skills & knowledge

• Excellent communication and interpersonal skills with patients and colleagues
• Following clinical protocols and instructions accurately
• Good organisation and attention to detail
• Knowledge of infection control and health and safety procedures
• Calm and reassuring manner, including with anxious patients
• Flexibility and adaptability to changing clinic needs

Other

• Strong administrative skills
• Ability to travel between mobile CT units

Nice to have

• Experience in a similar role within a Lung Cancer Screening Programme or NHS medical or clinical setting
• Experience assisting with diagnostic imaging procedures (CT/MRI)
• Familiarity with diagnostic imaging, cardiac screening or private GP services
• Experience using clinical or patient management software