MINI Brand Expert

Sytner Group; Slough; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Enhanced Holiday Entitlement - 33 days

Maternity, Paternity and Adoption Pay

Career Development

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

Volunteer/Community work day

Job summary

Sytner Group’s MINI Slough dealership is seeking a Sales Trainee/Brand Expert to warmly welcome customers, start conversations, and excite them about the MINI brand, its accessories and ownership experience.

The role is full-time and may include weekend shifts to ensure top-tier customer service. We provide extensive training to develop expert knowledge of the MINI brand and support your growth within a prestigious, high-performing team.

Qualifications

• Experience in retail helpful
• Customer service mindset
• Passion for delivering excellent service

Responsibilities

• Be the first point of contact for customers and initiate conversations to excite them about the MINI brand and ownership.
• Promote benefits and features of MINI, accessories and vehicle ownership to customers.

Job description

About the role

A fantastic opportunity is available for a Sales Trainee/Brand Expert to join our team at MINI Slough

As a Sytner Trainee, you will be the first point of contact for customers by initiating conversation and building rapport to excite them about the brand. You will promote the benefits and unique selling points of MINI, accessories and vehicle ownership.

This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

About you

Ideally, you will have previous experience of working in retail and be able to maintain exceptional customer care in a competitive environment.

A passion for delivering excellent customer service is a key attribute of the position, along with a determination to expand your knowledge and inspire others; you will demonstrate enthusiasm and self-motivation to excel in customer service. We offer extensive training to allow you to develop expert knowledge of the MINI Brand

This role is a fantastic opportunity for those who enjoy meeting people and working for a prestige brand in a highly successful and motivated team.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement - 33 days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please .

Unsure? Read on

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.