Microscopy Systems Support Engineer — Global Travel

Intelligent Imaging; Greater London; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

Intelligent Imaging is seeking a Technical Support Specialist to join its team in Greater London. This role involves providing first response technical support to scientists in biomedical research labs and troubleshooting software and hardware issues.

The ideal candidate will have strong electrical and mechanical skills, familiarity with microscopy systems, and experience with advanced imaging platforms. This permanent position requires extensive travel across Europe and flexibility to work outside traditional hours.

Qualifications

• Strong electrical and mechanical skills.
• Familiarity with microscopy systems.
• Experience with advanced imaging platforms including multiphoton and confocal systems.

Responsibilities

• Provide first response technical support to scientists at biomedical research laboratories.
• Document support issues and manage the reconciliation process via a case tracking system.
• Perform software and hardware installation and preventative maintenance.

Skills

Electrical skills

Mechanical skills

Problem solving

Communication

Team collaboration

Education

Bachelor's or technical degree in related field

Job description

Intelligent Imaging is seeking a Technical Support Specialist to join its team in Greater London. This role involves providing first response technical support to scientists in biomedical research labs and troubleshooting software and hardware issues.

The ideal candidate will have strong electrical and mechanical skills, familiarity with microscopy systems, and experience with advanced imaging platforms. This permanent position requires extensive travel across Europe and flexibility to work outside traditional hours.