Microscopy Service Engineer – PhD Masters

Mase Consulting Ltd; Greater London; On-site; GBP 35,000 - 60,000; Full time

Benefits offered by this job

Regular Pay Reviews

Private Medical Insurance

Up to 10% Matched Pension

Life Assurance

Income Protection Insurance

27 Days Holiday (rising with service)

Job summary

Mase Consulting Ltd in London is seeking a highly skilled Service Engineer to support advanced microscopy systems across the Greater London area. You will calibrate, repair and maintain high-value instrumentation while delivering on-site and remote technical assistance.

The ideal candidate holds a Masters or PhD in Optics or Microscopy with hands-on microscopy experience. Degree holders with at least 1 year as a technician or service engineer on analytical instruments will be considered.

Qualifications

• Masters or PhD level in Optics or Microscopy with proven knowledge and hands-on microscopy experience.
• Willingness to operate autonomously and manage own schedule.

Responsibilities

• Calibrate, repair, service and maintain high-value microscopy equipment.
• Provide on-site customer support including installation and commissioning.
• Deliver remote maintenance, fault finding and diagnostic support to board level.
• Document service reports accurately and in a timely manner.
• Develop technical expertise within assigned product category.

Skills

Microscopy

Autonomous working

Communication

Driving licence

Education

Masters in Optics or Microscopy

PhD in Optics or Microscopy

Job description

Looking for a company that will provide you with unrivalled training along with an environment that ensures you remain engaged and technically challenged?

This specialist microscope manufacturer is searching for Masters or PhD educated individual with proven hands‑on experience using microscopy and a desire to move into Service Engineering.

Why This Company?

My client is a global manufacturer of microscopy equipment and has pushed the boundaries of technology enabling a high level of accuracy in a number of critical applications. Recognised as an industry leader with fantastic career development opportunities they have become the employer of choice within the sector.

• Regular Pay Reviews
• Private Medical Insurance
• Up to 10% Matched Pension
• Life Assurance
• Income Protection Insurance
• 27 Days Holiday (rising with service) + Public Holidays

About The Role

The successful candidate will provide first‑class service and calibration support to my client’s customer base across the assigned territory (London).

Other duties will include: -

• Undergoing training which will involve shadowing experienced engineers.
• Attending a variety of customer sites including both academia and research organisations.
• Managing your own support cases and diary.
• Calibrating, repairing, servicing, and maintaining a range of high‑value microscopy equipment.
• Providing effective on‑site customer support including system installation (hardware & software) and commissioning.
• Providing site based and remote maintenance (preventative and reactive), fault finding and diagnostic support to board level.
• Developing a high level of technical expertise within your assigned product category.
• Submitting accurate and timely service reports.

About You

The ideal candidate will be educated to Masters or PhD level with proven knowledge and experience within the area of Optics and Microscopy. Candidates should be a heavy microscopy user or possibly been involved in building and adding elements to increase microscope functionality.

Degree level candidates will be considered should they possess a minimum of 1 years' experience working as a technician or service engineer on analytical instruments.

Candidates must have an excellent work ethic and the ability to operate autonomously.

Other key skills include:

• An enthusiastic and professional communicator.
• Full UK driving Licence.
• Willingness to learn.
• Well organised, self‑motivated and approachable personality.
• Rights to work in the UK (Sponsorship is not offered)

Job Ref: 173-3600-LI

Location: Covering Zone 1-6 London (Ideally applicants will be based within a 45 minute train journey of one of the mainline stations such as Paddington, Kings Cross, Waterloo or Euston)

Keywords: Service Engineer, Field Engineer, Field Service, Technical Support Engineer, Customer Support Engineer, Installation Engineer, Support Specialist, Technical Specialist, Field Technician, Service Technician, Senior Technician, Support Technician, Installation Technician, Engineering, PhD, Masters, Life Science, Live Cell Imaging, Microscopy, Microscopes, Microscope, Laser Scanning, Spinning Disc, Confocal, Widefield, Brightfield, Optical Microscopy, Digital Microscope, Cell Imaging, Lasers, Optics, Biology, Biological Science