Microscopy Field Service Engineer (PhD/Masters)

Mase Consulting Ltd; Greater London; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Regular Pay Reviews

Private Medical Insurance

Up to 10% Matched Pension

Life Assurance

Income Protection Insurance

27 Days Holiday + Public Holidays

Job summary

Mase Consulting Ltd is seeking a Masters or PhD educated Service Engineer to deliver on-site calibration and service for a specialist microscopy equipment manufacturer in London. You will shadow training, visit academic and research sites, manage cases, and progressively develop high-level product expertise.

Ideal candidates hold a Masters/PhD in Optics or Microscopy, with hands-on microscopy experience, and possess autonomy, planning, and strong communication.

Qualifications

• Masters or PhD level education with proven knowledge and hands-on microscopy experience.
• Heavy microscopy user or experience building/adding microscope components.
• Degree holders with 1+ years as technician or service engineer on analytical instruments acceptable.

Responsibilities

• Provide first-class service and calibration support across London territory.
• Attend customer sites including academia and research organisations.
• Manage own service cases and calendar with diary management.
• Calibrate, repair, service, and maintain high-value microscopy equipment.
• Provide on-site and remote maintenance, fault finding, and diagnostic support to board level.
• Submit accurate and timely service reports.

Skills

Microscopy experience

Optics knowledge

Education

Masters/PhD in Optics

Job description

Mase Consulting Ltd is seeking a Masters or PhD educated Service Engineer to deliver on-site calibration and service for a specialist microscopy equipment manufacturer in London. You will shadow training, visit academic and research sites, manage cases, and progressively develop high-level product expertise.

Ideal candidates hold a Masters/PhD in Optics or Microscopy, with hands-on microscopy experience, and possess autonomy, planning, and strong communication.