MFP Field Service Engineer: Car & Benefits

hireful; East Midlands; On-site; GBP 17,000 - 28,000; Full time

Benefits offered by this job

Company car

Excellent employee benefits

Work-life balance

Job summary

Hireful is seeking a hands-on MFP Service Engineer to join our field-based Service team, installing, maintaining and repairing multifunction printers across the Derby, Nottingham and surrounding Sheffield area. You will diagnose faults, perform preventative maintenance and train customers on device usage.

A strong emphasis on customer service and accurate record-keeping is essential. Location is field-based with a route covering multiple sites; proven electromechanical skills, driving licence,

Qualifications

• Proven electromechanical skills and experience servicing MFPs/printers to component level.
• Excellent verbal and written communication with customers.
• Full UK driving licence and a strong focus on health and safety.

Responsibilities

• Install, maintain and repair multifunction printers (MFPs) at customer sites.
• Diagnose faults and deliver effective solutions.
• Train customers on new devices and software.
• Manage van stock and maintain accurate service records.
• Escalate complex issues with a focus on customer satisfaction.

Skills

Electromechanical skills

MFP/Printer service

Customer service

Communication

Networking basics

Time management

Microsoft Office

Health & Safety knowledge

Driving licence

Education

GCSE Maths or equivalent

Job description

Hireful is seeking a hands-on MFP Service Engineer to join our field-based Service team, installing, maintaining and repairing multifunction printers across the Derby, Nottingham and surrounding Sheffield area. You will diagnose faults, perform preventative maintenance and train customers on device usage.

A strong emphasis on customer service and accurate record-keeping is essential. Location is field-based with a route covering multiple sites; proven electromechanical skills, driving licence,