Metering Administrator

TalentHQ Ltd; England; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading UK consultancy is looking for a Metering Administrator to manage contracts and data entry in the Utility Metering department. The ideal candidate will have strong Excel skills, excellent organisational abilities, and attention to detail. Responsibilities include managing customer metering contracts and liaising with suppliers. This full-time position offers a competitive salary and great benefits, including a pension contribution and a day off on your birthday.

Benefits

Company pension contribution of 6%

Dental and Optical care contribution

Access to employee savings scheme

Relaxed dress code

Day off on your birthday

Investors in People accredited

Qualifications

• Great organisational skills and ability to multitask.
• Experience in an administrative role preferred.
• Good IT skills, especially in Microsoft Excel.

Responsibilities

• Manage the full lifecycle of new customer metering contracts.
• Liaise with existing metering providers for contract information.
• Maintain accurate internal systems for contracts and installations.
• Resolve issues with meters and coordinate with suppliers.

Skills

Strong relationship building skills

Strong Excel skills

Excellent communication skills

Attention to detail

Organisational skills

Data entry skills

Tools

Microsoft Excel

Job description

Job Details

• Job Title: Metering Administrator
• Location: Welwyn Garden City, Herts
• Salary: £26,000 per annum
• Contract: Permanent, Full-time / Monday-Friday, 37.5 hours per week

About the Role

• Are you a confident, driven individual with strong relationship building skills
• Do you have previous experience working in an administration position? Although this is not essential.
• Maybe you're a graduate, looking to start your career?
• Do you have strong Excel skills? Maybe you're familiar using formulas and Pivot tables.
• Are you well organised, able to multi-task, with great attention to detail?
• Do you pride yourself on having excellent communication skills?
• Maybe you've worked within the metering or utilities sectors previously?
• Do you have some data entry skills?
• Does the opportunity to work for a growing, highly established and friendly organisation with great company perks appeal to you

If you answer YES to some of the above please get in touch with TalentHQ Recruitment today

Our Client

Our client is highly established and one of the leading providers of reduction services in the UK and have an exciting opportunity to join their team as a Metering Administrator.

Job Requirements

Our client is looking for someone with great organisational skills and the ability to multitask. A successful Metering Administrator will be someone who is comfortable in dealing with people at all levels of the business and creating excellent relationships with suppliers.

Attention to detail and planning is key, as you will be managing a large database of existing and new customer contracts.

The candidate will ideally be proactive and able to work to their own initiative. They should be good at establishing priorities and achieving deadlines to manage their workload effectively.

If you have previous experience working within an administrative role this will be preferred, but not essential. Good IT skills are essential, especially Microsoft Excel.

The Role

The role comprises of administrative involvement across most elements of the Utility Metering department, from prospects through to implementation. The role includes, but is not restricted to: Creating new and renewal contracts, setting up new customers on the system (contracts, invoicing and ordering), keeping company databases accurate and up to date, and resolving any queries/issues with meters through suppliers.

Key Responsibilities & Duties

• Manage the full lifecycle of new customer metering and Energy Management contracts, including contract creation, order placement, invoicing, and customer onboarding.
• Manage a range of metering types, including:
  • Import/Export electricity
  • PV Generation meters
  • Gas Loggers
  • Whole Current and CT meters
• Obtain, analyse, and maintain accurate metering contract information to support decision-making and operational efficiency.
• Liaise with existing metering providers to obtain contract information and issue required paperwork, analysis, and updates.
• Place and oversee new metering contract orders from initiation through to installation completion.
• Manage new connection processes by submitting DNO applications, coordinating supply and metering contracts, arranging installations, and completing associated invoicing.
• Maintain accurate and up to date internal systems and databases for all contract, supply setup, and installation information.
• Respond to Account Manager requests with timely and accurate updates on metering data, contract statuses, installation progress, and related queries.
• Work closely with suppliers, Account Managers, customers, and internal teams to resolve issues such as offline meters and other operational challenges.
• Build and maintain strong working relationships across the business and with external suppliers to ensure smooth service delivery.
• Ensure new Energy Management and Metering customers are set up efficiently and within agreed timeframes.
• Support crossdepartmental projects and collaborate effectively with colleagues to deliver shared goals.
• Stay informed on industry standards, regulations, and best practices to ensure compliance and high‑quality service.
• Manage accurate and efficient data entry to support operational processes.
• Communicate clearly within your immediate team and coordinate shared responsibilities to maintain operational consistency.

Benefits

• Growing consultancy, excellent career potential within an expanding team.
• Company pension contribution of 6%.
• Dental and Optical care contribution.
• Access to the company employee savings scheme.
• Relaxed dress code.
• Day off on your birthday.
• Investors in People accredited.