Meter Billing & Customer Service Specialist

YTL UK; Bristol; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

25 days holiday

Pension contribution up to 20%

Holiday buy/sell

Bonus up to 10%

Healthcare package

Life assurance

Cycle to work

Family-friendly policies

Refer a friend scheme

Job summary

Pelican, a customer services company near Bristol, is seeking a Meter Billing Administrator to join its friendly billing team. You will schedule meter reading appointments, process bills, and resolve customer queries with accuracy and professionalism.

The role requires strong teamwork, resilience under pressure, and a proactive approach to learning new processes. DBS checks and right to work in the UK apply.

Qualifications

• Experience in customer service and working in a team.
• Ability to handle high-pressure situations with accuracy.

Responsibilities

• Schedule customer appointments for meter readings.
• Ensure compliance with industry legislation.
• Produce customer bills and answer queries promptly.
• Update the billing system with accurate customer data.

Job description

Pelican, a customer services company near Bristol, is seeking a Meter Billing Administrator to join its friendly billing team. You will schedule meter reading appointments, process bills, and resolve customer queries with accuracy and professionalism.

The role requires strong teamwork, resilience under pressure, and a proactive approach to learning new processes. DBS checks and right to work in the UK apply.