Merchandising Supervisor: Lead Inspiring Store Experiences

Dunelm; Ballymena; Presencial; GBP 28 000 - 34 000; Tempo integral

Resumo da oferta

Dunelm in Ballymena seeks a Merchandising Supervisor to lead a passionate team and transform every shelf and display into an inviting shopping experience. The role is fast-paced, hands-on, and rewards energy, focus, and the joy customers feel when they shop our stores.

You’ll be a visual merchandiser and leader, driving standards, coaching the team, and supporting the store’s growth and customer satisfaction. Overtime will complement base pay.

Qualificações

• Management experience in a customer-facing role (retail or hospitality).
• Ability to boost business performance and KPIs while keeping store presentation strong.
• Demonstrated leadership and team coaching abilities.

Responsabilidades

• Be customer obsessed and ensure joyful customer experiences.
• Promote upselling and coach the team to guide customers to add-on purchases.
• Deliver exceptional customer service to support high CSAT scores.
• Keep energy levels high, build team spirit, celebrate wins and mentor succession.
• Plan daily activities so the team knows what matters and why.
• Lead wellbeing check-ins and nurture career conversations within the team.

Conhecimentos

Management experience

Customer focus

Leadership

Descrição da oferta de emprego

Dunelm in Ballymena seeks a Merchandising Supervisor to lead a passionate team and transform every shelf and display into an inviting shopping experience. The role is fast-paced, hands-on, and rewards energy, focus, and the joy customers feel when they shop our stores.

You’ll be a visual merchandiser and leader, driving standards, coaching the team, and supporting the store’s growth and customer satisfaction. Overtime will complement base pay.