Merchandising Admin Assistant

HARRODS; Greater London; On-site; GBP 27,000 - 33,000; Full time

Job summary

Harrods in London is seeking a Merchandise Admin Assistant on a fixed-term basis to support reporting and data analysis across the Merchandising team.

You will process POs, scrutinize OTB forms, help with replenishment setup, and produce weekly trade reports while maintaining accuracy and stakeholder updates.

Qualifications

• Strong numerical and data analysis skills.
• Excellent attention to detail and accuracy.
• Able to work with stakeholders across departments.
• Experience with PO processes is a plus.

Responsibilities

• Approve and action POs (including reviewing OTB forms).
• Document paperwork for overspends and keep trackers up to date.
• Assist replenishment processes.
• Produce weekly and ad-hoc trade reports.
• Report on vendor performance and identify improvements.
• Coordinate deliveries and adjust quantities with Merchandiser and Buying teams.
• Resolve trouble shipments with Distribution and Buying.

Skills

Data analysis

Numerical skills

Analytical thinking

Customer service

Communication skills

Tools

Microsoft Excel

Microsoft Word

SAP

Job description

Our Merchandising team are now looking for a Merchandise Admin Assistant to join them here at Harrods. We will have an upcoming opportunity to join our Harrod's Collections department on a fixed-term basis!

We're always on the lookout for exceptional talent to join our team. Please note, this advert is also a part of our ongoing efforts to build a strong talent pool for future opportunities in departments such as Fashion. By applying, you may be considered for upcoming roles that match your skills and experience. We are proud to offer a starting salary, for our Merchandise Admin Assistants, of £30,000.

About the Role

This role is all about reporting and analysing, so a keen interest in figures is essential. You will assist in the production of weekly and ad-hoc reporting for stakeholders across the business, assess purchase order requests from the buying team and key price changes for the Sale periods. You will also work with the Replenishment Analyst to ensure lines are set up for replenishment correctly.

Other responsibilities will include:

• Approving and actioning POs (including reviewing OTB forms).
• Documenting relevant paperwork for unplanned overspends, highlighting areas of concern to all stakeholders, and ensuring tracker is always up to date in all respects.
• Assisting in the replenishment process.
• Producing the weekly and daily trade reports to agreed timescales ensuring a high degree of accuracy is maintained.
• Delivering reports on vendor performance e.g. PO fill rate, on time deliveries and identify opportunities for improvement.
• Chasing deliveries and amend qty's and delivery dates with approval of Merchandiser and Buying teams as required.
• Resolving trouble shipments, co-ordinating with Distribution and Buying to ensure that issues are resolved promptly.

About You

You will have a good eye for data, demonstrated through strong numerical and analytical skills. You will also be flexible and ready to adapt to changing priorities - able to perform duties effectively with minimum supervision and guidance. You'll have a strong customer service-focus when dealing with both internal and external parties. Using your excellent interpersonal and communication skills, you will build long lasting working relationships with said parties. Prior admin or Merchandising experience is preferred but is not essential.

You will also:

• Be PC literate, including Microsoft Word and Microsoft Excel. SAP knowledge preferable.
• Have good attention to detail is key, this is a fast-paced role and accuracy is essential.
• Possess excellent time-management skills and the ability and willingness to multi-task.
• Be proactive and solutions-based thinker.

About Us

Harrods is one of the world's leading luxury department stores and we're becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world's most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we'll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths.

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.