Mental Health Transport Assistant

Secure Care UK - Bases; Leeds; On-site; GBP 28,000 - 33,000; Full time

Job summary

A leading company in secure patient transport is hiring Mental Health Transport Assistants in Leeds. The role offers rewarding work with training in patient care, transportation, and crisis management. Candidates should be empathetic and an effective team player willing to engage actively with patients during vulnerable times.

Benefits

Company pension

Cycle to work scheme

Refer a friend scheme

Health Care Cash plan after probation

Eligibility for Blue Light membership

Employee Assistance Programme

Uniform provision

Provision of PPE and Equipment

Additional Annual Leave after 2 years

Wagestream for financial wellbeing

Qualifications

• Valid UK Manual Driving License with 12 months experience.
• Capable of remaining calm under pressure.
• Excellent IT skills; commitment to patient care.

Responsibilities

• Transporting patients safely and respectfully.
• Providing support in de-escalation techniques and physical intervention when needed.
• Engaging in team activities to deliver exceptional care.

Skills

Excellent communication

Attention to detail

Team player

Calm under pressure

Education

Full UK Manual Driving License

Job description

REPORTS TO: Deputy Care Operations Manager (DCOM)

JOB TYPES: Full-time

SHIFT PATTERNS:

• 12 hour shifts
• Day shifts
• Night shifts

QUALIFICATIONS:

• Full UK Manual Driving License (Required)
• Enhanced DBS certificate within the last 3 years (preferred)

BENEFITS:

• Company pension
• Cycle to work scheme
• Refer a friend scheme
• Health Care Cash plan upon successful completion of 6 months probationary period
• Enhanced DBS
• Eligibility for Blue Light membership
• Employee Assistance Programme from day one
• All logo-required uniform
• Provision of PPE and Equipment
• Additional Annual Leave after 2 years of service
• Wagestream - financial wellbeing platform for frontline workers

If you are looking for a rewarding role in Mental Health Care, WE HAVE THE JOB FOR YOU!

Working in Healthcare can be fulfilling as it allows you to make a positive impact during vulnerable times.

We seek experienced, caring, and committed Mental Health Transport Assistants with an engaging approach. Previous experience is beneficial but not required, as full accredited training will be provided.

You should be passionate, empathetic, and motivated, thriving in a team to deliver exceptional care. We value building positive relationships with patients and making a difference in their time of need.

This role involves transporting patients safely and respectfully, with opportunities to use trained techniques for safety when necessary. The satisfaction comes from playing a vital part in patients' crises.

WHO ARE WE?

Founded in 2012, we specialize in secure patient transport and have grown significantly. Our core values are Patient First, Respect, Openness, Unity, and Determination. We partner with NHS trusts, private settings, and are part of the Restraint Reduction Network (RRN). We are proud to be the first UK Secure Patient Transport company to achieve high standards in RRN training and care, celebrating over 10 years of service and expanding across the UK.

Equality, Diversity, and Inclusion: We are committed to creating a welcoming culture where everyone feels respected and valued. We promote inclusive behavior among colleagues, patients, and the public.

BACKGROUND & EXPERIENCE:

• Valid UK Manual Driving License with minimum 12 months driving experience
• Excellent communication and IT skills
• Ability to remain calm under pressure and demonstrate resilience
• Effective team player
• Excellent attention to detail

Applicants must disclose any past police record, with consideration of the Rehabilitation of Offenders Act 1974.

We offer:

Full training in Patient Care, Transport, De-Escalation, Physical Intervention, Handcuffing, First Aid, and more.

Support and mentoring to develop your skills in Mental Health, with opportunities for diplomas and career progression.

Recognition through awards like Care Awards and monthly driver rewards.

Encouragement of employee suggestions, with rewards for implemented ideas.

Role: Full-time, 42.1 hours, on a 4-on 4-off shift pattern, alternating days and nights.

Note: Working hours may change with notice; flexibility is required.

Remuneration from 1st May: £12.91/hour (blended rate), with annual pay starting around £28,280.10, plus overtime and shift enhancements.