Mental Health Support Worker

Response Organisation; Oxford; On-site; GBP 25,000 - 28,000; Part time

Job summary

An established industry player is seeking a compassionate Mental Health Support Worker to empower individuals towards independence. In this rewarding part-time role, you will provide essential emotional and practical support to residents facing mental health challenges. Your responsibilities will include assisting with daily living activities, fostering a safe and supportive environment, and promoting clients' well-being. This organization values caring, creativity, and aspiration, offering a range of benefits including annual leave, employee assistance programs, and professional development opportunities. If you're passionate about making a difference in people's lives, this opportunity is for you!

Benefits

33 days annual leave

Blue Light card discounts

Employee Assistance Plan

Cycle to Work Scheme

Enhanced family friendly leave

Professional qualification sponsorship

£500 refer a friend bonus

Optional health cash care plan

Wellbeing hub and support app

Free flu jabs

Qualifications

• GCSEs in English and Maths or equivalent required.
• Commitment to personal development and Care Certificate completion.

Responsibilities

• Provide emotional support and practical assistance to residents.
• Ensure safety through good housing management and health & safety practices.
• Support clients in achieving independence and managing their mental health.

Skills

Communication Skills

Emotional Support

Flexibility

Non-judgmental Support

Health and Safety Procedures

Education

GCSEs in English and Maths

Tools

MS Office

Job description

Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living.

Do you have the desire to empower and promote independence and an interest in mental health?

Mental Health Support Worker - £25,325 - £27,378 per annum pro rata to £10,266 - £11,099 (Salaries vary depending on experiences)

Hours – Part Time hours – 15 hours per week, Monday – Friday 8am – 4pm, inclusive of bank holidays, including occasional weekend mornings

Service – Project 12, Oxford.

What You’ll Be Doing:

Response is looking for an enthusiastic, caring person to join their dedicated team at Project 12. The Project 12 team focus on supporting residents through person-centred planning and individual goals to aid recovery. The service covers two shared houses and staff provide client support from 8am to 4pm and weekend morning medication. The service aims to create a comfortable, safe and pleasant environment while helping residents work towards more independent living in the future.

As a Mental Health Support Worker, you will be responsible for providing person-centred support to residents with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment.

Support workers work with residents to enable them to achieve and sustain a rewarding life in the community. Working proactively with residents to promote independence, well-being and ability to manage their own mental health. Staff are responsible for ensuring safety is always maintained though good housing management, risk assessment and health & safety practice. Supporting people to maintain tenancies, look after their homes and develop daily living skills.

Our clients really appreciate the passion from our Support Workers too: “The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years.” Client in Adult Services.

Overall job responsibility: Further detail can be viewed in the Job Description.

Some of the core duties include:

• Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation.
• Foster a supportive and empowering environment that promotes residents' independence.
• Support and monitor clients physical and mental health through key working and ensuring access where appropriate to primary health services or liaising with mental health services.
• Support clients to attend appointments where required.
• Ensure daily paperwork is completed.
• Support the Service Manager to achieve monthly service goals.
• Comply with all Health and Safety measures to keep residents, visitors, colleagues and yourself safe.
• Proactive approach to maintain properties and resident rooms to a good standard.
• Promote family, friend and carers engagement, ensuring they are involved in their loved one’s support and given information about the service.

The Successful Applicant:

Our main priority for all our roles at Response is to find people that can live our values every day – Caring, Safe, Creative and Aspirational.

Essential criteria:

• GCSE’s in English and Maths (or equivalent)
• A commitment to undertake continual personal development including completing the Care Certificate
• IT literate with experience using MS Office packages.
• Good communication skills, written, verbal and listening.
• Flexible approach to working hours, including weekends.
• A genuine interest in mental health and well-being with a commitment to delivering Response's mission.
• Ability to provide non-judgemental, emotional and practical support to residents.
• Demonstrates high levels of personal and professional integrity working to Response’s vision, mission and values
• Ability to follow health and safety procedures.
• Demonstrate respect for difference and diversity.

What We Offer:

• 33 days annual leave (inclusive of bank holidays)
• Blue Light card and other discounted shopping
• Employee Assistance Plan - with access to free counselling
• Cycle to Work Scheme
• Enhanced family friendly leave
• Professional qualification sponsorship and study leave
• £500 refer a friend bonus scheme
• Optional health cash care plan with money off prescriptions and treatments
• Wellbeing hub and mental wellbeing support app – approved by NHS
• Free flu jabs
• Free DBS application

You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients.

If this Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date - 19/05/2025.

Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK.