Community Mental Health Support Worker

Coventry City Council; Coventry; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading organization in Coventry as part of a dynamic Home Treatment Team. This role focuses on supporting individuals facing homelessness and mental health challenges. Collaborate with various professionals to provide urgent social support and interventions, ensuring compassionate care and recovery. Ideal candidates will demonstrate strong teamwork and problem-solving skills while working towards improving community well-being.

Qualifications

• Knowledge of social issues impacting individuals with mental disorders.
• Ability to assess risk and escalate appropriately.

Responsibilities

• Support individuals requiring urgent social support.
• Complete personalized assessments of social needs.
• Collaborate with statutory and third-sector colleagues.

Skills

Teamwork

Problem Solving

Compassion

Job description

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, accepting of all, and free from discrimination and bias.

We have a simple vision and strategy that defines our goals, purpose, and approach, underpinning the principles of Adult Social Care. Our work continues to support the strategy of: ‘Providing support, in the least intrusive manner possible, based on the assets, resources, and abilities available to people’.

Our Values

In line with our One Coventry Values, we aim to ensure our communities are represented across our workforce. We are committed to being a truly inclusive organization that encourages diversity, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled, and neurodiverse communities to help us make a real difference to our residents, keeping equity and respect at the heart of everything we do.

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to improve continuously.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We prioritize diversity and inclusion in all we do.

What is the job role?

This is an exciting opportunity to work with individuals experiencing homelessness, mental health crises, and those at risk of psychiatric inpatient admission. You will join a busy Home Treatment Team promoting the bio-psycho-social model of mental disorder, emphasizing the social model of practice. Your work will be stimulating and challenging, collaborating closely with NHS and Local Authority Homelessness Services, including commissioned and non-homelessness accommodation providers, as well as an experienced team of Social Workers, AMHPs, Psychiatrists, Nurses, Support Workers, and partner agencies.

You will be expected to:

• Support individuals requiring urgent social support, focusing on preventing homelessness and sustaining accommodation.
• Complete personalized assessments of social needs.
• Assess under the Care Act (2014) and arrange social interventions aimed at recovery and wellness.
• Collaborate with statutory and third-sector colleagues to assess, identify, and implement social and recovery interventions.
• Always respond with compassion and respect, inspiring hope and recovery.

This post is exempted under the Rehabilitation of Offenders Act 1974; appointment is conditional upon a satisfactory DBS check.

Who are we looking for?

If you are ready for the challenge, you will need to demonstrate:

• Authentic, committed, and respectful practice at all times.
• Excellent teamwork skills.
• Knowledge of social issues impacting individuals with mental disorders and available interventions.
• Understanding of homelessness and its challenges.
• Ability to assess risk and escalate appropriately.
• Creative problem-solving skills, including use of direct payments.
• Ability to mobilize relevant agencies and resources and build strong relationships with individuals, families, carers, and partner agencies.

If interested, please contact: [e-mail] or call 02476 932 800 / 07525 908616. For application support, visit our accessibility page.

We offer a Guaranteed Interview Scheme for members of the Armed Forces and veterans, those currently or previously in care, and individuals with disabilities or long-term health conditions. For full details, see the 'Coventry City Council Application Process' document on our jobs page.

Interview date: Week commencing 23rd June 2025.

About Coventry

Coventry is a vibrant, diverse city with a proud, innovative spirit. Our 5100 staff from varied backgrounds are committed to excellence, working together to improve our services and communities. Join us to make a difference.

For more information on rewards and benefits, visit our vacancies page.