Mental Health Support Worker

The Jasmine Gallery; Oxford; On-site; GBP 25,000 - 28,000; Full time

Job summary

A leading organization is seeking a Mental Health Support Worker to empower clients and promote independence. The role involves providing emotional and practical support to individuals with serious mental illness, fostering a safe environment, and ensuring health and safety measures are followed. The successful candidate will have strong communication skills and a commitment to personal development. This position offers competitive pay and a range of benefits.

Benefits

33 days annual leave

Employee Assistance Plan with free counselling

Cycle to Work Scheme

Professional qualification sponsorship

Health cash plan

Free flu jabs

Free DBS application

Qualifications

• Commitment to personal development, including completing the Care Certificate.
• Ability to provide non-judgemental, emotional, and practical support.

Responsibilities

• Providing emotional support and practical assistance with daily activities.
• Supporting clients to attend appointments and complete daily paperwork.
• Using a trauma-informed approach based on safety and empowerment.

Skills

Communication

IT literacy

Emotional support

Education

GCSEs in English and Maths

Tools

MS Office

Job description

Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living.

Do you have the desire to empower and promote independence and an interest in mental health?

Mental Health Support Worker - £25,325 - £27,378 per annum (Salaries vary depending on experience)

Hours – 37 hours per week, Monday – Friday, inclusive of bank holidays, occasional evenings & weekends.

Service – Transitional Support/Oxford.

What You'll Be Doing

The Transitional Support team is looking for an enthusiastic, caring, and motivated individual to join their team. The team focuses on providing care five days a week for clients in both staffed projects and houses out in the community, creating a comfortable, safe, and pleasant environment while helping residents work towards more independent living in the future. The position may require occasional evening and weekend work as per the shift rota.

As a Mental Health Support Worker, you will provide person-centred support to residents with serious mental illness, including adults with a primary diagnosis of psychotic illness, often with coexisting conditions such as physical health issues, neurodiversity, substance use, and cognitive impairments.

Our clients appreciate the passion of our Support Workers: “The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years.” — Client in Adult Services.

Overall job responsibility

Further details can be viewed in the Job Description.

Some of the core duties include

• Providing emotional support, encouragement, and practical assistance with daily activities, including medication management, engaging in interests, education, community access, employment, and teaching life skills such as shopping, budgeting, using public transport, and cooking.
• Fostering a supportive environment that promotes independence.
• Supporting and monitoring physical and mental health, liaising with health services as needed.
• Supporting clients to attend appointments.
• Completing daily paperwork.
• Supporting the Service Manager to achieve monthly service goals.
• Ensuring health and safety measures are followed.
• Using a trauma-informed approach based on the 6 principles: Safety, Trust, Choice, Collaboration, Empowerment, and Cultural Consideration.
• Promoting engagement with family, friends, and carers, ensuring they are involved and informed.

The Successful Applicant

We prioritize candidates who embody our values: Caring, Safe, Creative, and Aspirational.

Essential Criteria

• GCSEs in English and Maths (or equivalent)
• Commitment to personal development, including completing the Care Certificate
• IT literacy, experience with MS Office
• Good communication skills (written, verbal, listening)
• Ability to provide non-judgemental, emotional, and practical support
• Interest in mental health and well-being
• High levels of personal and professional integrity aligned with Response's values
• Ability to follow health and safety procedures
• Respect for diversity and difference

What We Offer

• 33 days annual leave (including bank holidays)
• Blue Light card and discounts
• Employee Assistance Plan with free counselling
• Cycle to Work Scheme
• Enhanced family-friendly leave
• Professional qualification sponsorship and study leave
• £500 refer-a-friend bonus
• Health cash plan
• Wellbeing hub and mental health support app
• Free flu jabs
• Free DBS application

You will receive training in core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Trauma-Informed Care, and Mutual Aid to support our clients effectively.

If this Mental Health Support Worker role interests you, please apply today! We look forward to hearing from you. Note: The vacancy may close early. For more information about Response, visit our website. Closing date: 05/06/2025.

We celebrate diversity and are committed to safeguarding. All roles require an enhanced DBS check, two references, and the right to work in the UK.